
Principal, Production Services Infrastructure Support
The Bank of New York Mellon is seeking an experienced and organized Principal, Production Services Infrastructure Support to join our team of innovative professionals. In this key role, you will be responsible for providing production services infrastructure support to both internal and external clients. To be successful, you will need to demonstrate a deep understanding of the Bank’s technology infrastructure, with an emphasis on production support and operations. The ideal candidate will have excellent communication and problem-solving skills, a collaborative attitude, and the ability to prioritize tasks in a fast-paced environment. If you are ready to take on this challenge, we encourage you to apply. Required qualifications: • Bachelor’s Degree in Computer Science, Information Systems, or related field• 5+ years of experience in a technical infrastructure role, preferably in the financial services industry• Expert knowledge of Windows Server, Linux/Unix, and other operating systems• Experience with network security, systems monitoring, and database administration• Proven ability to troubleshoot complex technical issues• Ability to effectively collaborate with stakeholders and vendors• Excellent communication and organizational skills
Responsibilities:
- Provide production services infrastructure support to internal and external clients.
- Monitor and maintain Bank of New York Mellon's technology infrastructure.
- Troubleshoot complex technical issues.
- Collaborate with stakeholders and vendors.
- Develop and implement system security protocols.
- Monitor systems performance and optimize as needed.
- Maintain technical documentation.
- Develop and maintain database systems.
- Provide technical support to staff.
- Train and mentor new staff members.
Excellent Customer Service Skills
Excellent Communication And Interpersonal Skills
Strong Technical Knowledge Of Production Services Infrastructure
High Level Of Problem Solving And Analytical Abilities
Advanced Knowledge Of Microsoft Windows & Unix/Linux Operating Systems
Experience With Scripting Tools And Automation
Ability To Manage Multiple Tasks/Projects Effectively
And Experience With Enterprise Production Services Infrastructure
Security
Networking
Troubleshooting
Planning
Communication
Leadership
Mentoring
Technical
Collaboration
Resourceful
Coordination
Problem-Solving
Adaptable
Innovative
Analyzing
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
Critical thinking
Organizational skills
Teamwork
Adaptability
According to JobzMall, the average salary range for a Principal, Production Services Infrastructure Support in New York, NY, USA is $110,000 to $150,000 per year. This salary range can vary depending on a variety of factors, such as the individual’s experience, the size of the company they work for, and the specific industry in which they are employed.
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The Bank of New York Mellon Corporation is an American worldwide banking and financial services holding company headquartered in New York City. Bank of New York was established in 1784. BNY Mellon was formed with the merger of The Bank of New York and the Mellon Financial Corporation.

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