Mortgage Servicing Analyst

Are you a detail-oriented and analytical individual with a passion for the finance industry? Do you thrive in a fast-paced environment and have a strong understanding of mortgage servicing? If so, we have an exciting opportunity for you at The Bank of New York Mellon! We are seeking a skilled Mortgage Servicing Analyst to join our team and assist with the management and oversight of our mortgage portfolios. In this role, you will utilize your expertise in mortgage servicing to ensure accurate and timely processing of mortgage payments, resolve any issues or discrepancies, and provide exceptional customer service to our clients. The ideal candidate will have a minimum of 2 years of experience in mortgage servicing, strong problem-solving skills, and the ability to work collaboratively with a team. If this sounds like you, we encourage you to apply for this rewarding position and become a valued member of our team at The Bank of New York Mellon.

1. Manage and oversee mortgage portfolios for The Bank of New York Mellon.
2. Ensure accurate and timely processing of mortgage payments.
3. Resolve any issues or discrepancies related to mortgage servicing.
4. Provide exceptional customer service to clients.
5. Utilize expertise in mortgage servicing to effectively manage portfolios.
6. Collaborate with team members to ensure efficient and effective processes.
7. Stay up-to-date with industry trends and regulations related to mortgage servicing.
8. Analyze data and reports to identify areas for improvement and implement solutions.
9. Communicate with clients and internal stakeholders to provide updates and address any concerns.
10. Maintain detailed records and documentation of all mortgage servicing activities.
11. Participate in training and development opportunities to enhance skills and knowledge.
12. Adhere to company policies and procedures, as well as federal and state regulations, related to mortgage servicing.
13. Utilize problem-solving skills to identify and resolve issues in a timely manner.
14. Collaborate with other departments, such as loan origination and underwriting, to ensure seamless processes and customer satisfaction.
15. Continuously evaluate and improve processes to increase efficiency and accuracy.

According to JobzMall, the average salary range for a Mortgage Servicing Analyst in Pittsburgh, PA, USA is $42,000-$57,000 per year. This may vary depending on the specific company, experience level, and other factors.

The Bank of New York Mellon Corporation is an American worldwide banking and financial services holding company headquartered in New York City. Bank of New York was established in 1784. BNY Mellon was formed with the merger of The Bank of New York and the Mellon Financial Corporation.