The Bank of New York Mellon

EMEA Head of Sales and Relationship Management

The Bank of New York Mellon
London, UK
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are looking for an experienced leader to join The Bank of New York Mellon’s team as the Head of Sales and Relationship Management for the EMEA region. This individual will be responsible for developing and executing strategies to drive revenue growth, increase client engagement, and enhance the client experience. The successful applicant will have a track record of success in sales or relationship management, excellent interpersonal and communication skills, and the ability to think strategically. If you have a passion for driving business growth and client satisfaction, this could be the perfect opportunity for you!

Responsibilities:

  1. Develop and implement strategies to drive revenue growth and increase client engagement in the EMEA region.
  2. Establish and maintain relationships with existing and potential clients in the EMEA region.
  3. Monitor and analyze customer feedback to identify areas of improvement and ensure customer satisfaction.
  4. Oversee the delivery of exceptional customer service, troubleshoot issues, and resolve customer complaints.
  5. Ensure compliance with applicable regulations and internal policies.
  6. Collaborate with internal teams to identify opportunities to improve customer experience.
  7. Develop and present reports to management on sales and customer satisfaction trends.
  8. Develop and maintain a comprehensive knowledge of the Bank’s products and services.
  9. Identify new business opportunities for the Bank and cultivate relationships to increase sales.
  10. Monitor and analyze competitor activities and develop strategies to remain competitive.
Where is this job?
This job is located at London, UK
Job Qualifications

  • Strong Communication And Interpersonal Skills

  • Proven Leadership Experience

  • Extensive Knowledge Of Financial Markets And Products

  • Ability To Build Relationships With Senior Stakeholders

  • Ability To Develop And Implement Complex Sales Strategies

  • Ability To Manage Multiple Sales Channels

  • Ability To Analyze And Report On Sales Performance

  • Ability To Create And Deliver Effective Sales Presentations

Required Skills

  • Risk Management

  • Networking

  • Strategy

  • Communication

  • Business Development

  • Negotiation

  • Leadership

  • Team Building

  • Relationship Building

  • Compliance

  • Market analysis

  • Client Relations

  • Selling

  • Cross-Functional Collaboration

  • Financial Literacy

Soft Skills

  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a EMEA Head of Sales and Relationship Management in London, UK is £90,000 - £120,000. This salary range is dependent on the experience and qualifications of the individual.

Additional Information
The Bank of New York Mellon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 10th, 2023
Apply BeforeAugust 19th, 2025
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About The Bank of New York Mellon

The Bank of New York Mellon Corporation is an American worldwide banking and financial services holding company headquartered in New York City. Bank of New York was established in 1784. BNY Mellon was formed with the merger of The Bank of New York and the Mellon Financial Corporation.

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