The Bank of New York Mellon

Associate, Client Processing Representative I

The Bank of New York Mellon

Chennai, Tamil Nadu, India
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to The Bank of New York Mellon, a global leader in investment services and wealth management. We are currently seeking a highly motivated and detail-oriented individual to join our team as an Associate, Client Processing Representative I. In this role, you will have the opportunity to work with various clients and provide exceptional service while ensuring accurate and timely processing of transactions. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a passion for delivering exceptional client experiences. If you are looking to build a rewarding career in the financial services industry, we encourage you to apply today.

  1. Provide exceptional service to clients by promptly responding to inquiries and addressing any concerns or issues.
  2. Process and review various transactions accurately and in a timely manner, ensuring compliance with company policies and procedures.
  3. Communicate with clients, internal teams, and external parties to gather information, resolve discrepancies, and ensure smooth processing of transactions.
  4. Maintain thorough and accurate records of all client interactions and transactions.
  5. Identify and escalate potential issues or risks to management for resolution.
  6. Continuously monitor and review processes to identify opportunities for improvement and implement solutions to increase efficiency and accuracy.
  7. Stay up-to-date on industry regulations and company policies to ensure compliance in all aspects of the role.
  8. Collaborate with team members to achieve departmental goals and provide support as needed.
  9. Act as a brand ambassador by representing the company and its values in all client interactions.
  10. Participate in training and development opportunities to enhance knowledge and skills related to the role and the financial services industry.
  11. Maintain a high level of professionalism and confidentiality in all client interactions and handling of sensitive information.
  12. Embrace a customer-centric mindset and strive to exceed client expectations in all aspects of the role.
Where is this job?
This job is located at Chennai, Tamil Nadu, India
Job Qualifications
  • Strong Analytical And Problem-Solving Skills.

  • Bachelor's Degree In Finance, Accounting, Or A Related Field.

  • Minimum Of 2 Years Of Experience In Client Processing Or Related Role In The Financial Industry.

  • Knowledge Of Banking Operations And Regulations, Particularly In Areas Of Client Onboarding And Account Maintenance.

  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Collaborate With Team Members And Clients.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Computer proficiency

  • Teamwork

  • Organization

  • Analytical

  • Problem-Solving

  • Banking Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate, Client Processing Representative I in Chennai, Tamil Nadu, India is approximately ₹ 2,00,000 - ₹ 4,00,000 per year. This may vary depending on factors such as the company, experience level, and job responsibilities.

Additional Information
The Bank of New York Mellon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedMarch 5th, 2025
Apply BeforeAugust 19th, 2025
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About The Bank of New York Mellon

The Bank of New York Mellon Corporation is an American worldwide banking and financial services holding company headquartered in New York City. Bank of New York was established in 1784. BNY Mellon was formed with the merger of The Bank of New York and the Mellon Financial Corporation.

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