The Bank of New York Mellon

Associate, Client Processing Representative I

The Bank of New York Mellon

Manchester, UK
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for an exciting opportunity to begin a career in the financial industry? Look no further than The Bank of New York Mellon! We are currently seeking a highly motivated and detail-oriented individual to join our team as an Associate, Client Processing Representative I. As a Client Processing Representative, you will play a vital role in providing exceptional service to our clients and ensuring the accurate and timely processing of their transactions. This position requires strong communication skills, a keen eye for detail, and a passion for delivering exceptional customer service. If you are ready to jumpstart your career with a reputable and dynamic company, apply now!

  1. Accurately and efficiently process client transactions in a timely manner.
  2. Provide exceptional customer service to clients through effective communication and problem-solving.
  3. Ensure compliance with all company policies and procedures.
  4. Maintain accurate and organized records of client information and transactions.
  5. Collaborate with team members to identify and implement process improvements.
  6. Stay up-to-date on industry trends and changes in regulations.
  7. Maintain confidentiality and security of sensitive client information.
  8. Build and maintain strong relationships with clients, demonstrating a commitment to their success.
  9. Communicate effectively with internal and external stakeholders, including clients, colleagues, and management.
  10. Participate in training and development opportunities to enhance skills and knowledge.
  11. Contribute to a positive and professional work environment.
  12. Handle escalated client inquiries and complaints with empathy and professionalism.
  13. Take ownership of assigned tasks and see them through to completion.
  14. Comply with all company and regulatory standards and requirements.
  15. Adhere to strict deadlines and prioritize tasks effectively.
  16. Demonstrate a high level of attention to detail and accuracy in all work.
  17. Proactively identify and report any potential risks or issues.
  18. Continuously seek opportunities to improve processes and procedures.
  19. Collaborate with other departments to ensure seamless client experiences.
  20. Embrace a culture of continuous learning and growth within the financial industry.
Where is this job?
This job is located at Manchester, UK
Job Qualifications
  • Proficient In Microsoft Office And Other Relevant Software Programs.

  • Bachelor's Degree In Finance, Business, Or A Related Field.

  • Minimum Of 1-2 Years Of Experience In Client Services Or Financial Services Industry.

  • Strong Understanding Of Banking And Financial Products, Services, And Processes.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Client Relationships.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Problem Solving

  • customer service

  • Analytical Thinking

  • Teamwork

  • Organization

  • Adaptability

  • Financial

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate, Client Processing Representative I in Manchester, UK is £20,000 - £25,000 per year. This may vary depending on the specific company, experience level, and industry.

Additional Information
The Bank of New York Mellon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 5th, 2025
Apply BeforeAugust 19th, 2025
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About The Bank of New York Mellon

The Bank of New York Mellon Corporation is an American worldwide banking and financial services holding company headquartered in New York City. Bank of New York was established in 1784. BNY Mellon was formed with the merger of The Bank of New York and the Mellon Financial Corporation.

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