Associate, Client Processing II

Welcome to The Bank of New York Mellon – a leading global investments firm with a rich history of over 235 years. We are currently seeking a highly motivated and detail-oriented individual to join our team as an Associate, Client Processing II. In this role, you will play a vital role in supporting our clients with their investment needs, while working closely with various internal teams to ensure timely and accurate processing of transactions. The ideal candidate for this position is someone with a strong background in financial services and a passion for providing exceptional client service. If you are looking for a challenging and rewarding career opportunity, we invite you to apply for this role and become a part of our dynamic and diverse team.

1. Provide excellent client service by promptly responding to client inquiries and addressing any concerns or issues.
2. Process client transactions accurately and efficiently, ensuring compliance with all regulatory requirements.
3. Collaborate with internal teams to ensure timely and accurate processing of client requests.
4. Maintain strong knowledge of investment products and services offered by the company.
5. Identify opportunities to improve processes and procedures to enhance efficiency and accuracy.
6. Proactively communicate with clients to provide updates on their investment accounts.
7. Ensure all client information is kept confidential and secure.
8. Adhere to company policies and procedures, as well as industry regulations.
9. Participate in training and development opportunities to enhance knowledge and skills.
10. Handle client complaints and escalate to appropriate parties when necessary.
11. Monitor and report on key performance indicators to measure team and individual performance.
12. Collaborate with team members to achieve team goals and objectives.
13. Stay up-to-date with industry trends and developments to provide informed recommendations to clients.
14. Maintain accurate and organized client records and documentation.
15. Maintain a professional and positive attitude while representing the company to clients and stakeholders.

According to JobzMall, the average salary range for a Associate, Client Processing II in Pittsburgh, PA, USA is between $45,000 and $55,000 per year. This may vary depending on the specific company, level of experience, and other factors.

The Bank of New York Mellon Corporation is an American worldwide banking and financial services holding company headquartered in New York City. Bank of New York was established in 1784. BNY Mellon was formed with the merger of The Bank of New York and the Mellon Financial Corporation.