Parts and Service Clerk

Textron is seeking a highly motivated and organized individual to join our team as a Parts and Service Clerk. As a leader in the manufacturing industry, we are looking for an individual who is passionate about customer service and has a strong attention to detail. This role will be responsible for providing exceptional support to our customers and ensuring the smooth operation of our parts and service department. The ideal candidate will have excellent communication skills, a strong understanding of inventory management, and the ability to work in a fast-paced environment. If you are looking for a challenging and rewarding career with a reputable company, then we want to hear from you!

1. Provide exceptional customer service to all clients and maintain a positive and professional demeanor at all times.
2. Ensure the smooth operation of the parts and service department by managing the inventory and ordering necessary supplies.
3. Communicate effectively with customers, suppliers, and other team members to ensure timely and accurate delivery of parts and services.
4. Maintain accurate records of inventory, orders, and customer information.
5. Process orders and invoices accurately and efficiently.
6. Troubleshoot and resolve any issues or concerns raised by customers regarding parts or services.
7. Work collaboratively with other team members to meet department and company goals.
8. Keep up-to-date with product knowledge and industry trends to better assist customers.
9. Maintain a clean and organized work environment to promote efficiency and safety.
10. Continuously improve processes and procedures to enhance the overall customer experience.
11. Adhere to company policies and procedures regarding customer interactions, confidentiality, and safety.
12. Follow up with customers to ensure their satisfaction and address any additional needs or concerns.
13. Assist in training new employees and provide ongoing support and guidance to team members.
14. Maintain a high level of accuracy and attention to detail in all tasks.
15. Perform other duties as assigned by management.

According to JobzMall, the average salary range for a Parts and Service Clerk in Denver, CO, USA is $33,000 - $45,000 per year. However, this can vary depending on factors such as experience, education, and specific job duties. Additionally, different companies may offer different salary ranges for this position. It is recommended to research the specific company's salary range for Parts and Service Clerk positions in Denver.

Textron, Inc. is a multi-industry company, which leverages global network of aircraft, defense, industrial, and finance businesses to provide customers innovative solutions and services. The company operates its business through the following segments: Textron Aviation, Bell, Textron Systems, Industrial, and Finance. The Textron Aviation segment manufactures, sells, and services Beechcraft and Cessna aircraft. The Bell segment supplies military and commercial helicopters, tiltrotor aircraft, and related spare parts. The Textron Systems segment product lines consist of unmanned aircraft systems; land and marine systems; weapons and sensors; and a variety of defense and aviation mission support products and services.