Bell Property Returns & Warranty Warehouse Rep

Are you a detail-oriented and organized individual with a passion for customer service? Do you thrive in a fast-paced and dynamic work environment? If so, Textron is seeking a dedicated and customer-focused individual to join our team as a Bell Property Returns & Warranty Warehouse Rep. In this role, you will play a crucial role in managing the returns and warranty process for our Bell products, ensuring timely and efficient resolution for our valued customers. This is an excellent opportunity for someone with strong communication skills and a knack for problem-solving. If you meet the required qualifications and are ready to take on this exciting challenge, we want to hear from you!

1. Manage the returns and warranty process for Bell products, ensuring timely and efficient resolution for customers.
2. Communicate with customers to understand their concerns and facilitate the return or warranty process.
3. Keep detailed records of all returns and warranty claims, including tracking and reporting on their status.
4. Work closely with other departments, such as sales and technical support, to ensure a seamless experience for customers.
5. Investigate and troubleshoot any issues with returned products, and provide recommendations for improvement.
6. Maintain a clean and organized warehouse to ensure efficient processing of returns.
7. Collaborate with suppliers and vendors to process warranty claims and ensure timely replacement or repair of products.
8. Continuously improve processes and procedures to enhance the return and warranty experience for customers.
9. Assist with inventory management and restocking of returned items.
10. Provide exceptional customer service and support, addressing any concerns or questions from customers in a professional and timely manner.
11. Adhere to all company policies, procedures, and safety regulations.
12. Stay up-to-date on product knowledge and industry trends to effectively assist customers with their returns and warranty needs.
13. Participate in training and development opportunities to enhance skills and knowledge.
14. Maintain confidentiality and handle sensitive customer information with discretion.
15. Display a positive and professional attitude while representing the company and its values.

According to JobzMall, the average salary range for a Bell Property Returns & Warranty Warehouse Rep in Piney Flats, TN, USA is $35,000-$45,000 per year. This may vary depending on factors such as experience, qualifications, and the specific company and location.

Textron, Inc. is a multi-industry company, which leverages global network of aircraft, defense, industrial, and finance businesses to provide customers innovative solutions and services. The company operates its business through the following segments: Textron Aviation, Bell, Textron Systems, Industrial, and Finance. The Textron Aviation segment manufactures, sells, and services Beechcraft and Cessna aircraft. The Bell segment supplies military and commercial helicopters, tiltrotor aircraft, and related spare parts. The Textron Systems segment product lines consist of unmanned aircraft systems; land and marine systems; weapons and sensors; and a variety of defense and aviation mission support products and services.