
Associate Manager, Patient Support Program
Join our team at Teva Pharmaceutical USA as an Associate Manager of our Patient Support Program! We are seeking a highly motivated and passionate individual to help manage our patient support initiatives and ensure the best possible experience for our patients. This role requires strong organizational skills, excellent communication abilities, and a dedication to improving patient outcomes. If you are looking for a challenging and rewarding opportunity in the healthcare industry, we encourage you to apply for this position.
- Oversee and manage the day-to-day operations of the patient support program.
- Develop and implement strategies to continuously improve the patient support program and enhance patient experience.
- Collaborate with cross-functional teams to ensure seamless coordination of patient support services.
- Monitor and track program metrics to evaluate performance and identify areas for improvement.
- Train and mentor team members to ensure they are equipped to provide exceptional support to patients.
- Serve as a point of contact for patient inquiries and concerns, ensuring timely and effective resolution.
- Develop and maintain relationships with healthcare providers, insurance companies, and other key stakeholders to promote the patient support program.
- Stay up-to-date on industry trends and best practices to inform program development and enhancement.
- Prepare and present reports on program performance and initiatives to senior management.
- Manage program budget, including forecasting and tracking expenses.
- Ensure compliance with all relevant regulations and guidelines.
- Support the recruitment and onboarding of new team members.
- Foster a positive and collaborative work environment within the patient support team.
- Participate in company meetings and strategy sessions to provide insights and recommendations related to the patient support program.
- Act as a brand ambassador for Teva Pharmaceutical USA, promoting the company's values and mission.
Excellent Communication And Interpersonal Skills
Bachelor's Degree In Healthcare-Related Field Or Equivalent Experience
Minimum Of 3 Years Of Experience In Patient Support Program Management
Strong Understanding Of Pharmaceutical Industry Regulations And Compliance
Proven Experience In Developing And Implementing Successful Patient Support Programs
Communication Skills
Project Management
Data Analysis
Time Management
customer service
Microsoft Office Proficiency
Team Leadership
Problem-Solving
team
Patient Advocacy
Pharmaceutical Knowledge
Patient education
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Associate Manager, Patient Support Program in Montreal, QC, Canada is between $70,000 and $90,000 CAD per year. However, this can vary depending on factors such as the specific company, the individual's level of experience, and their performance in the role. Additionally, the salary may also include bonuses and other benefits.
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Teva Pharmaceutical Industries Ltd., also known as Teva Pharmaceuticals, is an American Israeli pharmaceutical company with dual headquarters in Petah Tikva, Israel and Parsippany, New Jersey, U.S. Teva Pharmaceutical Industries Ltd. engages in the provision of pharmaceutical services. It operates through the following business divisions: Generic, Specialty Medicine, and Over-the-Counter (OTC).

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