Product Manager - Contact Service

We are looking for an ambitious and driven Product Manager to join our Contact Service team at Tesco. The ideal candidate will have a proven track record in product management, a passion for delivering customer service excellence and a desire to innovate. We require a Product Manager with a degree in a relevant field (preferably business, marketing or IT) and a minimum of 3 years’ experience in a similar product management role. You should have strong analytical and problem-solving skills, excellent communication and interpersonal skills and a detailed understanding of customer service processes and customer expectations. In this exciting role, you will be responsible for driving innovation and delivering exceptional customer service experiences through the development and management of customer contact services. You will be tasked with understanding customer needs, identifying service opportunities and developing strategies to improve customer satisfaction. You will also be responsible for managing the day-to-day operations of the contact service, ensuring that customer queries are addressed swiftly and effectively. If you possess the required qualifications and have a passion for delivering customer service excellence, we would love to hear from you.

According to JobzMall, the average salary range for a Product Manager - Contact Service in Welwyn Garden City, UK is between £32,000 and £44,000. This range is based on the data collected from a variety of sources, including job postings, salary surveys and other related information.

Tesco Plc engages in the business of retailing and retail banking. The company engages in retail banking and insurance services through its subsidiary, Tesco Bank in the UK. It provides retailing and associated activities in the United Kingdom, China, the Czech Republic, Hungary, Ireland, India, Japan, Malaysia, Poland, Slovakia, South Korea, Thailand, Turkey and the U.S. The company was founded by John Edward Cohen in 1919 and is headquartered in Cheshunt, the United Kingdom.