Customer Escalation Specialist

At Tempur-Pedic, we understand that our customers are the key to our success. We are currently searching for an experienced Customer Escalation Specialist who understands how to build relationships and resolve customer issues in a timely and efficient manner. The ideal candidate for this role will be someone who is passionate about providing superior customer service and has a track record of success in customer escalations.The successful candidate will possess great interpersonal skills, an understanding of customer service best practices, and the ability to manage difficult customer interactions. They must also have excellent communication skills, be detail-oriented, and have the ability to think quickly on their feet. This is a highly visible position that requires someone with a strong sense of responsibility and the ability to work with a wide variety of customers. If you think you have what it takes to be a successful Customer Escalation Specialist at Tempur-Pedic, we invite you to apply today!

According to JobzMall, the average salary range for a Customer Escalation Specialist in Lexington, KY, USA is between $42,000 and $63,000 per year. This salary range is based on the salaries of people with experience in the customer service field.

Tempur-Pedic International, Inc., now part of Tempur Sealy International, is a manufacturer and distributor of mattresses and pillows made from viscoelastic foam. The company is headquartered on the Coldstream Research Campus in Lexington, Kentucky and has manufacturing plants in Duffield, Virginia and Albuquerque, New Mexico. Tempur was originally based on NASA's research to develop a material that would cushion aircraft seats and improve survivability in the event of an accident.