Trainer

As a Trainer, you will be conducting training classes with new hires. Ensuring that they are properly prepared for the production environment by introducing protocols, inspiring performance and guiding the agents to into their new career with TTEC. In this position, it will be your responsibility to engage and develop each member of your team so that they can achieve their full potential. You'll also be directly accountable for associate attrition and employee satisfaction. Plus, you'll be responsible for monitoring absence and attendance for your team. As a Team Lead, you will supervise the daily activities of a group of call center associates by providing mentoring, coaching and guidance. Other responsibilities include: working with associates to address employee relations issues, coordinating all associate activity related to training, development and performance.

According to JobzMall, the average salary range for a Trainer in 3600 Ecommerce Pl, Orlando, FL 32808, USA is $51,000 to $78,000 per year. This range is based on factors such as the individual's experience, education, and training. Additionally, the salary range is also influenced by the size of the company, the industry, and the location of the job.

TTEC is an American business process outsourcing company headquartered in Englewood, Colorado, United States which was founded by Kenneth D. Tuchman in 1982. As of 2019, TTEC has about 50,000 employees, operating in 24 countries.