Teletech Holdings

Salesforce Practice Leader

Teletech Holdings

6500 River Pl Blvd, Austin, TX 78730, USA
Full-TimeDepends on ExperienceSenior LevelBachelors
Job Description

We are currently searching for a Practice Lead for our growing CRM / Salesforce Systems Integration Practice. You will have deep knowledge in the CRM space, particularly with Salesforce, and will be responsible for growing practice capabilities, oversight of P&L, delivery execution, and working with Sales. Manage project portfolio to ensure quality, on-time and on-budget implementations using a mix of global resources. Become trusted adviser to the Customer through implementation lifecycle and beyond. Serve as Steering Committee member on strategic projects. Responsible for project staffing and resource scheduling. Handle day-to-day administrative tasks such as: vacation scheduling, expense reports, time. Manage CRM Product Roadmap and Intellectual Property. Manage CRM Support model.

Where is this job?
This job is located at 6500 River Pl Blvd, Austin, TX 78730, USA
Job Qualifications
  • 10 years experience with CRM Applications, Cost Drivers, Gap Analysis, Methodology Development, etc.)

  • Management consulting experience (at least 7 years in project leadership roles)

  • Ability to articulate implications of future state design to client executives

  • Proven track record facilitating customer experience workshops and defining future state environments

Required Skills
  • Vendor Management

  • Gap Analysis

  • Time Management Skills

  • Relationship development skills

  • CRM applications

  • People management and development

Soft Skills
  • Verbal communication

  • Driven and self-motivated

  • Prioritizing skills

  • written communication

  • Organization Skills

  • Adaptability

  • Attention to detail and accuracy

Compensation

According to JobzMall, the average salary range for a Salesforce Practice Leader in 6500 River Pl Blvd, Austin, TX 78730, USA is between $85,000 and $140,000 per year. The salary range may vary depending on the employer, the candidate's experience level, and other factors.

Additional Information
Teletech Holdings is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 11th, 2021
Apply BeforeJune 21st, 2025
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About Teletech Holdings

TTEC is an American business process outsourcing company headquartered in Englewood, Colorado, United States which was founded by Kenneth D. Tuchman in 1982. As of 2019, TTEC has about 50,000 employees, operating in 24 countries.

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