Manufacturing - Customer Service Support

Are you passionate about providing exceptional customer service and have a strong background in manufacturing? Look no further! At Teledyne Technologies, we are seeking a highly motivated and skilled individual to join our team as a Manufacturing - Customer Service Support. In this role, you will play a crucial role in ensuring our customers receive the highest level of support and satisfaction. Your expertise in manufacturing processes and ability to effectively communicate with customers will be essential in this fast-paced and dynamic environment. If you are a self-starter with a customer-centric mindset, we want to hear from you!

1. Provide exceptional customer service to all clients, ensuring their needs are met and they are satisfied with our products and services.
2. Utilize your strong background in manufacturing to understand and effectively communicate with customers about our products and processes.
3. Serve as a liaison between customers and internal teams, including sales, production, and quality control, to ensure timely and accurate resolution of any issues or concerns.
4. Maintain a deep understanding of our product line and manufacturing capabilities in order to accurately answer customer inquiries and provide product recommendations.
5. Proactively identify and address potential customer issues or concerns, and work with internal teams to implement solutions.
6. Keep detailed records of all customer interactions and maintain accurate customer information in our database.
7. Collaborate with the sales team to provide support during the sales process, including attending customer meetings and providing technical expertise.
8. Continuously strive to improve the customer experience by identifying areas for improvement and implementing process improvements.
9. Stay up-to-date with industry trends and customer needs in order to make strategic recommendations for product development and improvement.
10. Maintain a positive and professional attitude at all times, representing the company and its values to all customers.

According to JobzMall, the average salary range for a Manufacturing - Customer Service Support in Torrance, CA, USA is $35,000 to $50,000 per year. This range can vary depending on the specific company, level of experience, and job responsibilities.

Teledyne Technologies, Inc. is an American industrial conglomerate. It was founded in 1960, as Teledyne, Inc., by Henry Singleton and George Kozmetsky. Teledyne provides enabling technologies for industrial growth markets. The company evolved from a company that was primarily focused on aerospace and defense to one that serves multiple markets that require advanced technology and high reliability. These markets include deepwater oil and gas exploration and production, oceanographic research, air and water quality environmental monitoring, factory automation and medical imaging.