Customer Service Representative

Welcome to the world of Teledyne Technologies, where we are constantly pushing the boundaries of innovation and technology. As a global leader in aerospace, defense, and marine sciences, we are seeking a highly motivated and customer-centric individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. If you have a passion for customer satisfaction and possess the necessary qualifications, we want you to be a part of our dynamic team.

1. Greet and welcome customers in a professional and friendly manner.
2. Serve as the primary point of contact for all customer inquiries and concerns.
3. Provide accurate and timely information to customers regarding products, services, and company policies.
4. Ensure customer satisfaction by addressing and resolving any issues or complaints in a timely and effective manner.
5. Maintain a thorough understanding of Teledyne Technologies' products and services in order to provide accurate and helpful information to customers.
6. Utilize strong communication skills to effectively communicate with customers via phone, email, and in-person.
7. Collaborate with other departments and team members to ensure a seamless customer experience.
8. Maintain accurate and organized customer records and information.
9. Identify and suggest improvements to enhance the customer experience.
10. Stay updated on industry trends and developments to better assist customers.
11. Meet or exceed customer service metrics and goals.
12. Continuously strive to improve customer service skills and knowledge.
13. Uphold Teledyne Technologies' values and ethical standards while interacting with customers.

According to JobzMall, the average salary range for a Customer Service Representative in Portsmouth, NH 03801, USA is $35,000 to $45,000 per year. This range can vary depending on the specific company, job responsibilities, and level of experience. Some companies may offer additional benefits such as bonuses, commission, and healthcare.

Teledyne Technologies, Inc. is an American industrial conglomerate. It was founded in 1960, as Teledyne, Inc., by Henry Singleton and George Kozmetsky. Teledyne provides enabling technologies for industrial growth markets. The company evolved from a company that was primarily focused on aerospace and defense to one that serves multiple markets that require advanced technology and high reliability. These markets include deepwater oil and gas exploration and production, oceanographic research, air and water quality environmental monitoring, factory automation and medical imaging.