T. Rowe Price

Senior Manager, Client Account Services - Insurance

T. Rowe Price

Baltimore, MD, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to T. Rowe Price! We are a global investment management firm with a strong focus on helping our clients achieve their financial goals. We are seeking a highly experienced Senior Manager of Client Account Services for our Insurance division. In this role, you will lead a team of account managers and oversee the management of our insurance client accounts. We are looking for an individual with a strong background in insurance, excellent leadership skills, and a passion for providing exceptional client service. If you are a driven and results-oriented professional with a desire to make a meaningful impact, we encourage you to apply for this exciting opportunity.

  1. Lead and manage a team of account managers responsible for handling insurance client accounts.
  2. Develop and implement strategies to ensure the successful management of client accounts and the achievement of financial goals.
  3. Oversee the day-to-day operations of the insurance division, including account management, client communications, and problem resolution.
  4. Ensure compliance with all regulatory requirements and company policies.
  5. Build and maintain strong relationships with insurance clients, providing exceptional customer service and addressing any concerns or issues.
  6. Monitor and analyze key performance metrics to identify areas for improvement and implement corrective actions.
  7. Collaborate with cross-functional teams to develop and implement new products and services to meet client needs.
  8. Provide guidance and mentorship to account managers to help them achieve their professional development goals.
  9. Stay updated on industry trends and developments, and proactively identify opportunities for growth and improvement.
  10. Represent the company at industry events and conferences, showcasing our expertise in insurance account management.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Extensive Experience In Insurance Industry: A Senior Manager In Client Account Services At T. Rowe Price Must Have A Strong Background And Understanding Of The Insurance Industry. This Includes Experience Working With Various Types Of Insurance Products And A Deep Understanding Of The Market Trends And Regulations.

  • Leadership And Management Skills: As A Senior Manager, This Role Requires Strong Leadership And Management Skills To Effectively Oversee A Team Of Client Account Service Representatives. The Ideal Candidate Should Have Experience In Setting Goals, Providing Guidance And Feedback, And Motivating Team Members To Achieve Results.

  • Client Relationship Management: The Role Of A Senior Manager In Client Account Services At T. Rowe Price Involves Building And Maintaining Strong Relationships With Clients. The Ideal Candidate Should Have Excellent Communication And Interpersonal Skills To Effectively Manage Client Expectations And Address Any Concerns Or Issues That May Arise.

  • Strategic Thinking And Problem-Solving Abilities: T. Rowe Price Values Employees Who Can Think Strategically And Proactively Identify And Address Potential Issues. The Senior Manager In Client Account Services Should Have Strong Problem-Solving Skills To Effectively Resolve Complex Client Issues And Make Strategic Decisions To Improve Client Satisfaction And Retention.

  • Knowledge Of Investment Products And Services: T. Rowe Price Offers A Wide Range Of Investment Products And Services To Its Clients. The Senior Manager In Client Account Services Should Have A Thorough Understanding Of These Products And Services To Effectively Communicate Their Benefits To Clients And Provide Guidance On Investment Strategies. This Requires A Strong Knowledge Of Financial Markets, Economics, And Investment Principles.

Required Skills
  • Risk Management

  • Financial Analysis

  • Strategic Planning

  • Communication Skills

  • Project Management

  • Contract Negotiation

  • Problem Solving

  • customer service

  • Relationship Building

  • Team Leadership

  • Client management

  • Market Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Manager, Client Account Services - Insurance in Baltimore, MD, USA is approximately $85,000 to $120,000 per year. This can vary depending on factors such as the specific company, years of experience, and additional skills and qualifications.

Additional Information
T. Rowe Price is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 10th, 2025
Apply BeforeAugust 9th, 2025
This job posting is from a verified source. 

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About T. Rowe Price

T. Rowe Price Group, Inc. is an American publicly owned global investment management firm that offers funds, advisory services, account management, and retirement plans and services for individuals, institutions, and financial intermediaries.

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