
Client Implementation Specialist
Will facilitate and respond to client inquiries through email, direct phone calls, and conference calls with multiple parties to ensure a seamless onboarding experience. Will own and prioritize their personal workflow involving client onboardings and responding to product or transactional inquires. Will research, coordinate, and assign new onboarding activities with team members. Responsible for quality checking all of their own work and on a rotational basis provide a final quality check to peers. Researches and resolves the most complex operational or client issues. Identifies trends in client issues and proposes and implements solutions. Builds, maintains, and enhances a variety of client relationships through consultative service interactions.
4+ years of total relevant work experience
Able to prioritize and organize their tasks in a self-sufficient manner.
Familiarity with various types of retirement plans and other institutional clients
Knowledge of T. Rowe Price proprietary products (40 Act Mutual Funds, Collective Investment Trusts, Variable Insurance Products)
MS Access
Customer relationship skills
MS Excel skills
Time management competent
SharePoint for reporting
Driven and self-motivated
Prioritizing skills
Adaptability
Problem-solving and resourcefulness
Detail Oriented and Organized
Verbal and Written Communication
Multi tasker
According to JobzMall, the average salary range for a Client Implementation Specialist in 4515 Painters Mill Rd, Owings Mills, MD 21117, USA is between $60,000 and $80,000.
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T. Rowe Price Group, Inc. is an American publicly owned global investment management firm that offers funds, advisory services, account management, and retirement plans and services for individuals, institutions, and financial intermediaries.

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