Sysco

Customer Service - Sales Representative

Sysco

Grand Rapids, MI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a customer-oriented individual with a passion for sales? Do you thrive in a fast-paced environment and enjoy building relationships with clients? Then we have the perfect opportunity for you at Sysco as a Customer Service - Sales Representative! As a key member of our dynamic team, you will be responsible for providing exceptional customer service and driving sales growth for our company. We are seeking a highly motivated and enthusiastic individual with excellent communication skills and a strong background in sales. Join us in delivering top-notch service and driving success at Sysco!

  1. Provide exceptional customer service to clients by responding promptly to inquiries, resolving issues, and maintaining positive relationships.
  2. Actively prospect and generate new sales leads to increase revenue and achieve sales goals.
  3. Develop and maintain a deep understanding of Sysco's products and services to effectively communicate and promote them to clients.
  4. Collaborate with internal teams, including marketing and operations, to ensure a seamless customer experience.
  5. Utilize strong sales techniques and negotiation skills to close deals and drive sales growth.
  6. Stay up-to-date on industry trends and competitor offerings to identify new sales opportunities.
  7. Build and maintain a strong network of clients through regular communication and follow-up.
  8. Maintain accurate and timely records of sales activities and customer interactions using designated CRM tools.
  9. Participate in team meetings and training sessions to continuously improve sales techniques and product knowledge.
  10. Represent Sysco in a professional and positive manner at all times, both internally and externally.
  11. Adhere to company policies and procedures, including pricing and discount structures, to ensure consistency and fairness in sales practices.
  12. Continuously seek out ways to improve the customer experience and provide feedback to management for process improvements.
Where is this job?
This job is located at Grand Rapids, MI, USA
Job Qualifications
  • Excellent Communication Skills: A Customer Service - Sales Representative At Sysco Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers And Promote Sales.

  • Sales Experience: Candidates Should Have Prior Experience In Sales, Preferably In The Food Service Industry, To Understand Customer Needs And Effectively Promote Sysco's Products And Services.

  • Product Knowledge: A Thorough Understanding Of Sysco's Product Line Is Crucial For A Customer Service - Sales Representative To Provide Accurate And Helpful Information To Customers.

  • Problem-Solving Skills: As A Frontline Representative, Candidates Should Be Able To Handle Customer Complaints And Resolve Issues In A Timely And Effective Manner.

  • Team Player: A Successful Customer Service - Sales Representative At Sysco Should Be Able To Work Collaboratively With Colleagues And Different Departments To Achieve Sales Goals And Provide Excellent Customer Service.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Negotiation

  • Relationship Building

  • Active listening

  • Problem-Solving

  • Customer retention

  • Adaptability

  • Upselling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Service - Sales Representative in Grand Rapids, MI, USA is $30,000-$45,000 per year. However, salaries may vary depending on the specific job duties, experience level, and company size. Additionally, commission and bonuses may also be included in the total compensation package for this role.

Additional Information
Sysco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 21st, 2024
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About Sysco

Sysco, an acronym for Systems and Services Company, is the world's largest broadline food distributor; it has more than 600,000 clients in a wide array of fields. Management consulting is also an integral part of their services. The company operates approximately 330 distribution facilities worldwide; providing service to over 90 countries.

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