Customer Service Representative

Sysco is seeking an experienced Customer Service Representative to join our team and provide exceptional service to our valued customers. You will be responsible for addressing customer inquiries, providing solutions, and ensuring customer satisfaction. To be successful in this role, you must have excellent communication and problem-solving skills, as well as a strong customer service background. If you are customer-oriented, with a passion for delivering high-quality service, we encourage you to apply today.

Responsibilities:

1. Respond to customer inquiries in a timely and professional manner.
2. Provide customers with appropriate solutions to their issues and concerns.
3. Ensure customer satisfaction by following up with customers to ensure their needs are met.
4. Maintain up-to-date knowledge of Sysco products and services.
5. Document customer interactions and transactions accurately and efficiently in the customer service database.
6. Escalate customer issues to the appropriate personnel when necessary.
7. Utilize problem-solving skills to identify and resolve customer issues.
8. Provide excellent customer service by adhering to Sysco customer service standards.
9. Stay current on company policies and procedures.
10. Maintain customer confidentiality.

According to JobzMall, the average salary range for a Customer Service Representative in Bartlett, IL, USA is between $26,000 and $41,000 per year. This range is dependent on factors such as experience, education level, and the company.

Sysco, an acronym for Systems and Services Company, is the world's largest broadline food distributor; it has more than 600,000 clients in a wide array of fields. Management consulting is also an integral part of their services. The company operates approximately 330 distribution facilities worldwide; providing service to over 90 countries.