Frequently Asked Questions about Synchrony Careers

Synchrony offers a wide range of job opportunities across a variety of industries, including: finance, customer service, sales, marketing, technology, and operations. Positions range from entry-level to executive-level, and include roles such as customer service representatives, financial analysts, software engineers, marketing managers, data scientists, and more.

The specific experience and qualifications necessary to qualify for a job at Synchrony will vary depending on the position. Generally, Synchrony looks for candidates with education, experience, and skills that match the job requirements. This could include a bachelor's degree in a relevant field, experience with customer service, and knowledge of finance, accounting, and/or technology.

The hiring process at Synchrony typically involves several steps. These steps may vary depending on the position and the company’s hiring needs, but typically include the following: 1. Submitting an application: Candidates must submit an application either online or by mail. 2. Initial screening and phone interview: After an initial review of the application and resume, the candidate may receive a call from a recruiter for a phone interview. 3. In-person interviews: Depending on the position, the candidate may have to go through multiple rounds of in-person interviews with a variety of people, such as hiring managers and other members of the team. 4. Background check: Synchrony may require a background check for certain positions. 5. Offer: Once all of the steps have been completed and the candidate has been chosen, the hiring team will extend an offer to the successful candidate.

Yes, Synchrony offers a range of remote and work-from-home opportunities. We offer a variety of positions, from customer service to IT roles, that can be done remotely. There may also be opportunities to work from home on a part-time or flexible basis. To learn more about our current remote and work-from-home opportunities, please visit our Careers page.

Synchrony provides a comprehensive benefits package, including medical, dental, vision, and life insurance, paid time off, tuition reimbursement, and a 401(k) retirement plan. Employees also have access to an Employee Assistance Program, wellness programs, and discounts on products and services.

The best way to learn more about Synchrony's culture is to visit their website and read about their core values, mission, and vision. You can also follow Synchrony on social media to get a better sense of their values and culture. Additionally, you could reach out to current and former employees to get an insider's perspective.

Yes, Synchrony provides training and development opportunities for its employees. The company offers a variety of training programs, such as leadership development, customer service, and technical training. Employees have access to online courses, webinars, and in-person workshops. Additionally, Synchrony has a mentorship program that allows employees to connect with leaders in the organization.

The average salary for Synchrony employees is $75,000 per year.

Yes, Synchrony offers internships for college students. The company recruits students from a variety of disciplines, including business, technology, engineering, and finance. To apply, visit the company's website and search for "internships" to find current opportunities.

Yes, Synchrony offers tuition reimbursement programs to eligible employees.

The work environment at Synchrony is very collaborative, fast-paced, and team-oriented. There is an overarching focus on innovation and customer service, and everyone works together to deliver the best possible results for the company and its customers. Employees also have access to resources and support from managers and colleagues, as well as opportunities for professional development.

Synchrony is committed to creating a diverse and inclusive workplace, one that celebrates and respects all employees. To that end, the company has launched a number of initiatives, including a Diversity and Inclusion Council, a Diversity and Inclusion Steering Committee, and the Women’s Leadership Network. Synchrony has also hosted multiple trainings and programs to promote and support diversity and inclusion, such as unconscious bias training, affinity groups, and leadership development programs. The company also actively recruits, hires, and promotes people from diverse backgrounds, including Indigenous peoples and persons with disabilities. Synchrony has also established a business resource group for veterans and military personnel. The company is committed to continuing to invest in diversity and inclusion initiatives in order to create an inclusive workplace.

Synchrony offers a variety of career growth opportunities, including the chance to move up within the organization, develop and expand your skills, build a network of contacts, and move into different roles and functions. Additionally, Synchrony offers a wide range of learning and development opportunities, including leadership development programs and seminars, mentoring programs, and specialized training in specific areas. Synchrony also offers competitive compensation and benefits packages, as well as flexible working arrangements and other perks.

Synchrony offers a comprehensive vacation policy that allows employees to take the time off they need to stay productive and healthy. Employees are eligible to accrue vacation time based on their years of service, with the amount increasing each year. Employees may also elect to carry over unused vacation time from one year to the next. Depending on their role and the company’s needs, employees may also be eligible for additional time off for holidays, personal days, or other special occasions.

Yes, Synchrony offers flexible work schedules for some positions. Employees may be eligible for flexible hours and remote working arrangements, depending on the role and location.

No, Synchrony does not offer on-site childcare services.

Synchrony is committed to supporting the mental health and well-being of its employees through a variety of proactive initiatives. These initiatives include offering comprehensive health and wellness benefits, providing access to mental health services and resources such as an Employee Assistance Program (EAP), and incorporating mental health and resiliency strategies into the workplace. Additionally, Synchrony provides employees with the tools and resources needed to build positive relationships and develop healthy coping strategies. The company also offers flexible paid leave policies and encourages employees to take time off when needed.

Synchrony provides a variety of support services for employees with disabilities, including: accessible workstations and equipment; reasonable accommodations; job coaching and job training; and accommodations for service animals. Synchrony also offers an Employee Assistance Program (EAP) which provides confidential counseling, resources and referrals to employees with disabilities. Additionally, Synchrony's commitment to diversity and inclusion includes a comprehensive disability policy and a dedicated team of professionals who work to ensure that employees with disabilities have the opportunity to succeed.

Yes, Synchrony offers relocation assistance to new hires on a case-by-case basis. Employees should contact their hiring manager to discuss details and eligibility requirements.

Yes, Synchrony offers a variety of benefits and discounts to employees, including discounts on products, services, and travel. Employees may also take advantage of discounts on gym memberships, movie tickets, and other entertainment options. Additionally, Synchrony provides its employees with a variety of health and wellness resources, such as on-site health clinics, wellness programs, and discounts on health insurance.