
IT Support Desk Technician
The IT Support Desk Technician is the first point of contact for all restaurant and Treehouse, IT hardware and software problems. They are responsible for fielding issues via phone, email, or user-generated tickets, exercising layer one troubleshooting, escalation and documenting. Support end-users with IT-related problems in a responsive and service-oriented manner. Setup, management, and maintenance of IT-related equipment. Assist the IT Team as needed with project work to grow the technology infrastructure of the organization. Assist with the troubleshooting, installation, and implementation of systems.
2+ years of relevant experience
Flexibility to work evenings and weekends
Restaurant or Retail Operations experience is a plus
Bachelor’s Degree in Information Systems, Business, Communications or related field preferred
Documentation
Analytical skills
POS equipment
Multitasking
Verbal communication
Detail Oriented
written communication
Self-Driven
According to JobzMall, the average salary range for a IT Support Desk Technician in 8055 W 3rd St, Los Angeles, CA 90048, USA is $33,000 to $41,000 per year. This is based on the salaries reported by job postings in the area.
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