Registration & Scheduler
We are seeking a highly motivated and organized individual to join our team at Sutter Health as a Registration & Scheduler. In this role, you will be responsible for efficiently registering patients and scheduling appointments, ensuring a smooth and seamless experience for our patients. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. If you are passionate about providing exceptional customer service and have a strong background in healthcare administration, we encourage you to apply for this exciting opportunity.
- Efficiently register patients and schedule appointments using our electronic system.
- Provide exceptional customer service to patients by greeting them, answering questions, and addressing any concerns.
- Maintain accurate and up-to-date patient records, including demographic and insurance information.
- Verify insurance coverage and obtain necessary authorizations for procedures.
- Communicate with patients, physicians, and other staff members to ensure appointments are scheduled appropriately and in a timely manner.
- Monitor and manage appointment schedules to ensure maximum efficiency and productivity.
- Collaborate with other departments to coordinate patient care and ensure a seamless experience for patients.
- Maintain strict confidentiality of patient information in accordance with HIPAA regulations.
- Handle patient inquiries and resolve any scheduling issues or conflicts.
- Stay updated on insurance and billing policies and procedures to accurately collect and process payments.
- Assist with administrative tasks such as filing, data entry, and phone calls.
- Adhere to all company policies, procedures, and protocols.
- Participate in team meetings, trainings, and other professional development opportunities.
- Demonstrate a positive attitude and professional demeanor at all times.
- Other duties as assigned by the supervisor or manager.
High School Diploma Or Equivalent: A Minimum Educational Requirement For This Job Would Be A High School Diploma Or Its Equivalent. This Ensures That The Candidate Has A Basic Level Of Education And Can Perform Tasks Such As Data Entry, Scheduling Appointments, And Communicating With Patients Effectively.
Previous Experience In A Healthcare Setting: Candidates With Previous Experience In A Healthcare Setting Would Be Preferred For This Job. This Experience Would Demonstrate Their Familiarity With Medical Terminology, Patient Registration Processes, And Scheduling Procedures.
Strong Communication And Interpersonal Skills: The Job Of A Registration & Scheduler At Sutter Health Requires Constant Communication With Patients, Doctors, And Other Healthcare Professionals. Therefore, A Candidate Must Possess Excellent Communication And Interpersonal Skills To Effectively Convey Information And Build Relationships.
Detail-Oriented And Organized: This Job Involves Handling A Large Amount Of Patient Information, Scheduling Appointments, And Maintaining Records. Therefore, A Candidate Must Have Strong Organizational Skills And Be Detail-Oriented To Ensure Accuracy And Efficiency In Their Work.
Knowledge Of Medical Insurance And Billing Processes: Candidates With Knowledge Of Medical Insurance And Billing Processes Would Be Preferred For This Position. This Would Include Understanding Different Insurance Plans, Verifying Coverage, And Accurately Entering Information For Billing Purposes.
Communication
Time Management
Scheduling
Multitasking
Attention to detail
customer service
Computer proficiency
Teamwork
Organization
Problem-Solving
Prioritization
Adapt
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Registration & Scheduler in Santa Cruz, CA, USA is $39,000 - $55,000 per year. This can vary depending on factors such as experience, location, and specific job duties. Some employers may also offer additional benefits such as healthcare, retirement plans, and paid time off.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California. It operates 24 acute care hospitals and over 200 clinics in Northern California. Sutter Hospital Association was founded in 1921 as a response to the 1918 flu pandemic.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started