Sutter Health

Registration Manager

Sutter Health

San Francisco, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly organized and detail-oriented individual with a passion for healthcare? Do you thrive in a fast-paced environment and have a knack for managing multiple tasks simultaneously? If so, Sutter Health is looking for a Registration Manager to join our team. As a Registration Manager, you will play a crucial role in ensuring the efficient and accurate registration of patients, while also providing exceptional customer service. To be successful in this role, you must have strong leadership skills, excellent communication abilities, and a minimum of 3 years of experience in healthcare registration. If you are ready to take the next step in your career and make a positive impact on the healthcare industry, we encourage you to apply for this exciting opportunity.

  1. Oversee and manage the registration process for patients, ensuring accuracy and efficiency at all times.
  2. Train, supervise, and mentor registration staff to ensure high-quality performance and adherence to policies and procedures.
  3. Develop and implement strategies to improve the registration process and enhance the overall patient experience.
  4. Collaborate with other departments to ensure proper coordination and communication regarding patient registration.
  5. Maintain up-to-date knowledge of healthcare regulations and compliance standards to ensure registration practices are in line with industry standards.
  6. Monitor and analyze registration data to identify trends and areas for improvement.
  7. Handle escalated patient concerns and provide exceptional customer service at all times.
  8. Develop and maintain strong relationships with patients, providers, and other stakeholders.
  9. Manage and maintain registration equipment and technology, ensuring functionality and efficiency.
  10. Create and enforce policies and procedures to ensure accuracy, confidentiality, and security of patient information.
  11. Prepare and present reports on registration performance and trends to upper management.
  12. Collaborate with finance and billing departments to ensure accurate and timely processing of patient information.
  13. Stay updated on changes in healthcare registration processes and procedures and provide training to staff as needed.
  14. Maintain a positive and professional work environment for registration staff.
  15. Perform any additional duties or projects as assigned by upper management.
Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Bachelor's Degree In Healthcare Administration, Business, Or A Related Field.

  • Minimum Of 3-5 Years Of Experience In Healthcare Registration And Management.

  • Proficiency In Electronic Medical Records And Registration Systems.

  • Knowledge Of Insurance Verification And Billing Processes.

  • Strong Leadership Skills And Ability To Manage A Team Effectively.

Required Skills
  • Project Management

  • Data Analysis

  • Communication

  • Time Management

  • Team Management

  • Multitasking

  • Budget management

  • Event Planning

  • customer service

  • Quality Control

  • Problem-Solving

  • Registration Software

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Registration Manager in San Francisco, CA, USA is between $90,000 to $120,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or organization. In some cases, a Registration Manager in San Francisco may earn up to $150,000 or more per year.

Additional Information
Sutter Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 19th, 2024
Apply BeforeMay 10th, 2026
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About Sutter Health

Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California. It operates 24 acute care hospitals and over 200 clinics in Northern California. Sutter Hospital Association was founded in 1921 as a response to the 1918 flu pandemic.

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