Patient Services Representative II, Radiation Oncology

At Sutter Health, our mission is to enhance the well-being of our patients and communities through high-quality, personalized care. As a Patient Services Representative II in Radiation Oncology, you will play a crucial role in ensuring our patients receive the best possible experience during their time with us. We are seeking a highly motivated and compassionate individual with a strong background in healthcare and a passion for making a positive impact on the lives of others. If you are dedicated to providing exceptional service and have the required qualifications, we invite you to apply and join our dynamic team at Sutter Health.

1. Greet and assist patients in a friendly and professional manner, creating a positive and welcoming environment for patients and their families.
2. Schedule appointments and manage patient flow in the Radiation Oncology department, ensuring efficiency and timely patient care.
3. Use electronic medical records system to accurately and confidentially document patient information and update patient records as needed.
4. Verify insurance coverage and collect co-pays or other payments from patients.
5. Answer phone calls and respond to patient inquiries, providing accurate information and directing calls to appropriate departments or individuals.
6. Collaborate with medical staff and other healthcare professionals to coordinate patient care and ensure a smooth and seamless experience for patients.
7. Maintain inventory and order supplies for the department, ensuring adequate stock levels and cost-effectiveness.
8. Adhere to all HIPAA regulations and maintain patient confidentiality at all times.
9. Participate in training and professional development opportunities to stay updated on industry standards and best practices in patient care.
10. Demonstrate empathy and sensitivity towards patients and their families, providing emotional support and comfort as needed.
11. Assist with administrative tasks such as filing, data entry, and completing forms.
12. Maintain a clean and organized workspace, ensuring a safe and sanitary environment for patients and staff.
13. Collaborate with other Patient Services Representatives to ensure a cohesive and efficient team environment.
14. Uphold the mission and values of Sutter Health by providing high-quality, personalized care to patients and their families.
15. Perform other duties as assigned by management.

According to JobzMall, the average salary range for a Patient Services Representative II, Radiation Oncology in Sacramento, CA, USA is between $41,000 and $58,000 per year. This may vary depending on the specific company, experience level, and other factors such as education and certifications.

Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California. It operates 24 acute care hospitals and over 200 clinics in Northern California. Sutter Hospital Association was founded in 1921 as a response to the 1918 flu pandemic.