Patient Services Representative II, Dermatology

Welcome to Sutter Health, where we are committed to providing exceptional patient care and service. We are currently seeking a highly motivated and compassionate individual to join our team as a Patient Services Representative II for our Dermatology department. In this role, you will be responsible for providing excellent customer service and administrative support to patients and healthcare providers. The ideal candidate will have a strong background in dermatology and a passion for helping others. If you are looking for an opportunity to make a difference in the lives of patients and contribute to a dynamic healthcare organization, we encourage you to apply.

1. Greet and welcome patients in a warm and friendly manner.
2. Provide exceptional customer service by addressing patient inquiries and concerns in a timely and professional manner.
3. Schedule patient appointments and maintain accurate and organized appointment records.
4. Verify patient insurance coverage and collect necessary co-payments and fees.
5. Assist patients with completing necessary forms and paperwork.
6. Communicate effectively with healthcare providers to ensure smooth patient flow and efficient delivery of care.
7. Maintain patient confidentiality and adhere to HIPAA regulations.
8. Coordinate referrals and authorizations for patient procedures and treatments.
9. Maintain a thorough understanding of dermatology procedures, treatments, and services to accurately answer patient questions.
10. Manage patient charts and medical records in a confidential and organized manner.
11. Assist with billing and coding processes to ensure accurate and timely reimbursement.
12. Collaborate with other team members to ensure a positive and welcoming experience for patients.
13. Attend training and informational sessions to stay updated on changes in policies and procedures.
14. Perform other administrative duties as assigned by supervisor.
15. Demonstrate a commitment to providing exceptional patient care and service at all times.

According to JobzMall, the average salary range for a Patient Services Representative II, Dermatology in San Francisco, CA, USA is $50,000-$60,000 per year. This may vary depending on the specific company, years of experience, and additional skills or certifications held by the individual.

Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California. It operates 24 acute care hospitals and over 200 clinics in Northern California. Sutter Hospital Association was founded in 1921 as a response to the 1918 flu pandemic.