Patient Services Representative II - Cardiology

Welcome to Sutter Health, where we are committed to providing exceptional patient care and improving the health of our communities. We are currently seeking a highly motivated and compassionate individual to join our team as a Patient Services Representative II in our Cardiology department. As a Patient Services Representative II, you will play a vital role in ensuring a positive and efficient patient experience through your exceptional customer service skills and attention to detail. If you are passionate about making a difference in the lives of others and possess the necessary qualifications, we encourage you to apply for this exciting opportunity.

1. Greet and welcome patients and visitors to Sutter Health in a professional and friendly manner.
2. Provide exceptional customer service to patients, ensuring their needs are met and questions are answered.
3. Schedule appointments and manage patient schedules in a timely and accurate manner.
4. Accurately register patients, collect insurance information, and verify demographic information.
5. Answer phone calls and direct them to the appropriate department or staff member.
6. Maintain patient confidentiality and adhere to HIPAA regulations.
7. Assist patients with completing necessary forms and paperwork.
8. Process insurance claims and handle billing inquiries.
9. Collaborate with healthcare providers and other staff members to ensure a seamless patient experience.
10. Maintain a clean and organized reception area.
11. Serve as a liaison between patients and healthcare providers, ensuring all patient needs are addressed.
12. Demonstrate a high level of professionalism and compassion in all interactions with patients and their families.
13. Keep up-to-date with changes and updates in healthcare policies and procedures.
14. Perform other administrative tasks as needed to support the efficient operation of the Cardiology department.
15. Uphold the mission, vision, and values of Sutter Health in all aspects of the job.

According to JobzMall, the average salary range for a Patient Services Representative II - Cardiology in Santa Barbara, CA, USA is $48,000 - $60,000 per year. This may vary depending on factors such as experience, education, and specific job duties and responsibilities.

Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California. It operates 24 acute care hospitals and over 200 clinics in Northern California. Sutter Hospital Association was founded in 1921 as a response to the 1918 flu pandemic.