Patient Services Representative II, Behavioral Health

Are you passionate about providing exceptional patient care and support to those in need? Do you have a strong background in healthcare and a desire to work in the field of Behavioral Health? If so, Sutter Health is looking for an experienced Patient Services Representative II to join our team! As a Patient Services Representative II in our Behavioral Health department, you will play a crucial role in ensuring the smooth and efficient operations of our patient services. We are seeking an individual who is empathetic, detail-oriented, and has a deep understanding of behavioral health services. If this sounds like you, we encourage you to apply for this rewarding opportunity with Sutter Health. Read on for more details about the role and qualifications required.

1. Provide exceptional patient care and support to individuals seeking behavioral health services.
2. Maintain a deep understanding of behavioral health services and effectively communicate this information to patients and their families.
3. Ensure the smooth and efficient operations of patient services in the Behavioral Health department.
4. Utilize empathy and compassion when interacting with patients to create a comfortable and welcoming environment.
5. Perform administrative duties such as scheduling appointments, verifying insurance information, and managing patient records.
6. Adhere to all privacy and confidentiality regulations in handling patient information.
7. Collaborate with healthcare professionals to ensure coordinated and comprehensive care for patients.
8. Maintain a high level of accuracy and attention to detail when inputting and reviewing patient information.
9. Act as a liaison between patients and healthcare providers, addressing any concerns or issues that may arise.
10. Participate in ongoing training and education to stay updated on behavioral health services and best practices.
11. Contribute to a positive and supportive work environment within the Behavioral Health department.
12. Demonstrate a commitment to providing quality patient care and promoting the mission and values of Sutter Health.
13. Adhere to all company policies and procedures, including but not limited to those related to safety, confidentiality, and patient rights.
14. Continuously seek opportunities for improvement and suggest ways to enhance the patient experience.
15. Maintain a professional and respectful demeanor at all times, representing Sutter Health in a positive manner.

According to JobzMall, the average salary range for a Patient Services Representative II, Behavioral Health in Modesto, CA, USA is $40,000-$60,000 per year. This can vary depending on factors such as experience, education, and specific job duties within the role.

Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California. It operates 24 acute care hospitals and over 200 clinics in Northern California. Sutter Hospital Association was founded in 1921 as a response to the 1918 flu pandemic.