Sutter Health

Patient Services Representative

Sutter Health

Berkeley, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Sutter Health, we are looking for an enthusiastic, customer-centric Patient Services Representative to join our team. Our ideal candidate will be a self-motivated team player who is passionate about delivering excellent customer service and patient care.The Patient Services Representative is responsible for providing a high level of customer service and patient care to our clients. This individual will be the primary point of contact for all patient inquiries and will be responsible for accurately and efficiently processing patient information.The successful candidate must have excellent interpersonal and communication skills, demonstrated customer service experience, and the ability to multi-task and prioritize. Knowledge of medical terminology and a high school diploma or equivalent will also be required. Previous experience in a healthcare setting is preferred.We are looking for someone who is organized, detail-oriented and has the ability to work independently and as part of a team. If you are passionate about delivering excellent customer service and patient care, then we want to hear from you!

Where is this job?
This job is located at Berkeley, CA, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Knowledge Of Medical Terminology

  • Excellent Communication Skills

  • Attention To Detail

  • Ability To Work Independently And As Part Of A Team

  • Proficiency In Computer Applications

  • Ability To Multitask And Prioritize Tasks

  • Flexibility To Work Nights And Weekends

Required Skills
  • Documentation

  • Communication

  • Scheduling

  • Compassion

  • Teamwork

  • organizing

  • Empathy

  • Assisting

  • Problem-Solving

  • Multi-tasking

  • Interpersonal

  • Greeting

  • Time-Management

  • Record-Keeping

  • Phone-Answering

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Services Representative in Berkeley, CA, USA is between $37,000 and $66,000. This salary range can depend on the experience of the individual, the size of the organization they're working for, and the specific duties of the role.

Additional Information
Sutter Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 17th, 2023
Apply BeforeMay 22nd, 2025
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About Sutter Health

Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California. It operates 24 acute care hospitals and over 200 clinics in Northern California. Sutter Hospital Association was founded in 1921 as a response to the 1918 flu pandemic.

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