Sutter Health

Patient Service Representative

Sutter Health

Fremont, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Sutter Health is looking for a highly motivated and compassionate Patient Service Representative to join our team. In this role, you will be the primary contact for our patients, providing excellent customer service and ensuring a positive experience. You will work with our physicians, staff, and other healthcare professionals to manage patient inquiries, coordinate care, and schedule appointments.The ideal candidate for this role should have excellent communication skills, be organized and detail-oriented, and have a strong customer service background. The ability to manage multiple tasks and prioritize effectively is essential. A friendly and diplomatic attitude is necessary to build rapport with our patients. The ideal candidate should also have basic computer skills and be comfortable working with medical software.If you possess these qualifications and feel you are the right fit for this position, we would love to hear from you!

Where is this job?
This job is located at Fremont, CA, USA
Job Qualifications
  • High School Diploma Or Equivalent

  • Excellent Customer Service Skills

  • Ability To Work In A Fast-Paced Environment

  • Excellent Communication Skills - Verbal And Written

  • Knowledge Of Medical Terminology And Billing Codes

  • Knowledge Of Insurance Plans And Various Payment Options

  • Computer Literacy And Experience With Electronic Medical Records Systems

  • Ability To Prioritize And Multi-Task

Required Skills
  • Documentation

  • Communication

  • Scheduling

  • Multitasking

  • Compassion

  • Empathy

  • Problem-Solving

  • Flexibility

  • Adaptability

  • Organizational

  • Interpersonal

  • Attention-To-Detail

  • Time-Management

  • Customer-Service

  • Conflict-Resolution

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Service Representative in Fremont, CA, USA is $31,000 - $38,000. The salary range is determined by a number of factors, including experience, education, and certifications. Additionally, factors such as the size of the organization, the industry, and the specific job duties can all affect the salary range.

Additional Information
Sutter Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 17th, 2023
Apply BeforeJuly 20th, 2025
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About Sutter Health

Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California. It operates 24 acute care hospitals and over 200 clinics in Northern California. Sutter Hospital Association was founded in 1921 as a response to the 1918 flu pandemic.

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