
Patient Service Representative
Sutter Health is looking for a highly motivated and compassionate Patient Service Representative to join our team. In this role, you will be the primary contact for our patients, providing excellent customer service and ensuring a positive experience. You will work with our physicians, staff, and other healthcare professionals to manage patient inquiries, coordinate care, and schedule appointments.The ideal candidate for this role should have excellent communication skills, be organized and detail-oriented, and have a strong customer service background. The ability to manage multiple tasks and prioritize effectively is essential. A friendly and diplomatic attitude is necessary to build rapport with our patients. The ideal candidate should also have basic computer skills and be comfortable working with medical software.If you possess these qualifications and feel you are the right fit for this position, we would love to hear from you!
High School Diploma Or Equivalent
Excellent Customer Service Skills
Ability To Work In A Fast-Paced Environment
Excellent Communication Skills - Verbal And Written
Knowledge Of Medical Terminology And Billing Codes
Knowledge Of Insurance Plans And Various Payment Options
Computer Literacy And Experience With Electronic Medical Records Systems
Ability To Prioritize And Multi-Task
Documentation
Communication
Scheduling
Multitasking
Compassion
Empathy
Problem-Solving
Flexibility
Adaptability
Organizational
Interpersonal
Attention-To-Detail
Time-Management
Customer-Service
Conflict-Resolution
Communication
Conflict Resolution
Leadership
Negotiation
Time management
Interpersonal Skills
creativity
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Patient Service Representative in Fremont, CA, USA is $31,000 - $38,000. The salary range is determined by a number of factors, including experience, education, and certifications. Additionally, factors such as the size of the organization, the industry, and the specific job duties can all affect the salary range.
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Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California. It operates 24 acute care hospitals and over 200 clinics in Northern California. Sutter Hospital Association was founded in 1921 as a response to the 1918 flu pandemic.

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