Patient Access Representative II

Are you a compassionate and detail-oriented individual with a passion for helping others? Look no further! Sutter Health is seeking a Patient Access Representative II to join our dedicated team. In this role, you will have the opportunity to provide exceptional customer service and support to patients and their families, while ensuring accurate and efficient registration and scheduling processes. The ideal candidate should have a minimum of 2 years of experience in a healthcare or customer service setting, excellent communication and organizational skills, and a commitment to providing the highest level of care. If you are looking for a fulfilling and rewarding career in the healthcare industry, we encourage you to apply today!

1. Greet and welcome patients and their families in a friendly and professional manner.
2. Accurately register patients and verify insurance information.
3. Schedule appointments and procedures for patients, ensuring efficient use of resources and minimizing wait times.
4. Provide excellent customer service by addressing any questions or concerns patients may have.
5. Maintain confidentiality of patient information at all times.
6. Collaborate with other departments to ensure smooth and timely patient flow.
7. Adhere to all policies and procedures related to patient registration and scheduling.
8. Verify patient eligibility and obtain necessary authorizations for services.
9. Maintain accurate and organized patient records.
10. Communicate effectively with patients, coworkers, and healthcare providers.
11. Monitor and troubleshoot any issues related to patient registration and scheduling.
12. Keep up-to-date with changes in insurance policies and procedures.
13. Assist in training and mentoring new patient access representatives.
14. Continuously strive to provide the highest level of care and customer service to patients and their families.
15. Participate in departmental and hospital-wide quality improvement initiatives.

According to JobzMall, the average salary range for a Patient Access Representative II in Lakeport, CA 95453, USA is between $33,000 and $44,000 per year. However, this can vary depending on the individual's experience, education, and specific job duties.

Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California. It operates 24 acute care hospitals and over 200 clinics in Northern California. Sutter Hospital Association was founded in 1921 as a response to the 1918 flu pandemic.