Information Services, Client Services Analyst

At Sutter Health, we are committed to providing exceptional information services to our clients. As a Client Services Analyst, you will play a crucial role in ensuring that our clients have access to accurate and timely information to support their healthcare needs. We are looking for a highly proficient and detail-oriented individual with a passion for customer service and a strong understanding of information systems. If you have a knack for problem-solving and a drive to continuously improve processes, we want you to join our team!

1. Provide exceptional customer service to clients by promptly addressing their inquiries and concerns related to information services.
2. Troubleshoot technical issues with information systems and provide timely resolution to minimize any disruptions to client services.
3. Collaborate with other team members to identify and implement process improvements to enhance the efficiency and effectiveness of information services.
4. Proactively monitor and maintain the performance of information systems to ensure reliable and accurate data for clients.
5. Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions to meet their unique requirements.
6. Stay up-to-date with industry trends and advancements in information systems to continuously improve client services.
7. Manage and prioritize multiple tasks to meet tight deadlines and ensure timely delivery of information services to clients.
8. Train and educate clients on the use of information systems, promoting self-service options to improve efficiency and client satisfaction.
9. Collaborate with cross-functional teams to implement new information systems or upgrades, ensuring smooth integration and minimal disruption to client services.
10. Document and maintain accurate records of client interactions and system updates to provide a comprehensive overview of information services for reporting and analysis.

According to JobzMall, the average salary range for a Information Services, Client Services Analyst in Sacramento, CA, USA is between $56,000 and $84,000 per year. This can vary depending on the specific job duties, experience level, and employer. Some employers may also offer additional benefits and bonuses.

Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California. It operates 24 acute care hospitals and over 200 clinics in Northern California. Sutter Hospital Association was founded in 1921 as a response to the 1918 flu pandemic.