Epic Support Analyst III - HB Admin

Welcome to Sutter Health, where we are committed to providing exceptional healthcare services to our community. We are currently seeking a highly skilled and motivated Epic Support Analyst III - HB Admin to join our team.As an Epic Support Analyst III - HB Admin, you will play a crucial role in supporting and maintaining our Epic Health Information System. You will have the opportunity to collaborate with various cross-functional teams to ensure the effective implementation and utilization of Epic applications, specifically in the revenue cycle and billing areas.We are looking for an experienced and knowledgeable individual who is passionate about providing top-notch support to our organization. The ideal candidate will possess strong technical skills, excellent problem-solving abilities, and the ability to effectively communicate with both technical and non-technical stakeholders.If you are looking for a challenging and rewarding career in healthcare IT, then this position is perfect for you. Join us at Sutter Health and make a difference in the lives of our patients and community.

1. Provide exceptional support to the organization's Epic Health Information System, specifically in the revenue cycle and billing areas.
2. Collaborate with cross-functional teams to ensure the effective implementation and utilization of Epic applications.
3. Maintain and troubleshoot any technical issues related to Epic applications.
4. Perform system upgrades and updates as needed.
5. Develop and maintain system documentation and training materials.
6. Communicate with technical and non-technical stakeholders to understand and address their needs and concerns.
7. Analyze and resolve complex system issues, utilizing critical thinking and problem-solving skills.
8. Stay up-to-date with industry developments and trends related to Epic applications.
9. Train end-users on the proper use of Epic applications and provide ongoing support and guidance.
10. Ensure data integrity and security within the Epic system.
11. Act as a subject matter expert for the organization on Epic applications.
12. Participate in meetings and committees to help improve processes and workflows related to Epic applications.
13. Collaborate with vendors and third-party contractors to resolve system issues and implement new features.
14. Follow all organizational policies and procedures related to Epic applications.
15. Continuously seek opportunities to improve and optimize the use of Epic applications within the organization.

According to JobzMall, the average salary range for a Epic Support Analyst III - HB Admin is $70,000-$110,000 per year. However, this can vary based on factors such as location, experience, and the specific company hiring.

Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California. It operates 24 acute care hospitals and over 200 clinics in Northern California. Sutter Hospital Association was founded in 1921 as a response to the 1918 flu pandemic.