Case Management Assistant

Welcome to Sutter Health, where our mission is to enhance the well-being of our community through excellence in patient care, education, and research. We are currently seeking a highly motivated and compassionate individual to join our team as a Case Management Assistant. In this role, you will have the opportunity to support our case management team in providing exceptional care coordination for our patients. We are looking for someone with strong organizational skills and a passion for helping others. If you are a driven and empathetic individual with a desire to make a positive impact in the healthcare industry, we encourage you to apply for this position.

1. Assist the case management team in coordinating patient care by scheduling appointments, arranging transportation, and communicating with healthcare providers.
2. Maintain accurate and organized patient records, including medical history, treatment plans, and progress reports.
3. Collaborate with other departments and healthcare professionals to ensure a seamless and efficient care experience for patients.
4. Provide excellent customer service to patients and their families by addressing any questions or concerns and ensuring their needs are met.
5. Participate in team meetings and contribute ideas for improving processes and enhancing patient care.
6. Follow all HIPAA regulations and maintain confidentiality of patient information.
7. Assist with insurance verification and authorization processes.
8. Help patients navigate the healthcare system by providing them with necessary resources and information.
9. Monitor and track patient progress and assist in identifying any barriers to care.
10. Continuously update job knowledge by participating in educational opportunities and staying current with industry trends.
11. Maintain a positive and professional attitude while working in a fast-paced and dynamic environment.
12. Adhere to all company policies, procedures, and protocols.
13. Perform any other duties as assigned by the case management team.

According to JobzMall, the average salary range for a Case Management Assistant in Burlingame, CA, USA is between $45,000 and $55,000 per year. This can vary depending on the specific job duties, experience level, and education of the individual. Some Case Management Assistants may also receive additional benefits such as health insurance, retirement plans, and paid time off. It is important to note that salaries may also differ based on the employer and industry.

Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California. It operates 24 acute care hospitals and over 200 clinics in Northern California. Sutter Hospital Association was founded in 1921 as a response to the 1918 flu pandemic.