
Case Specialist
Reviews and investigates disability claims by using telephone and written contact with the applicable parties, (claimant, employer/supervisor, credit union, treating physician, etc.) to gather pertinent data to analyze the claim. Adjudicates claims accurately and fairly in accordance with the contract, appropriate claim policies and procedures, and state and federal regulations, meeting productivity and quality standards based on product line. Utilizes appropriate medical and risk resources, adhering to referral polices, and transferring claims to the appropriate risk level in a timely manner. Conducts in-depth pre-existing condition or contestable investigations if applicable.Calculates benefit payments, which may include partial disability benefits, integration with other income sources, survivor benefits, residual disability benefits, cost of living adjustments, etc.
Ability to work well independently and in a team environment
Minimum 2 years previous related work experience and short-term disability product line experience required
Ability to work in self-directed manner with minimal assistance from the consultant or manager
Ability to initiate and prioritize regular work duties and projects
Time Management
Analytical skills
Reporting skills
Customer Service skills
Results Oriented
Verbal communication
Prioritizing skills
written communication
Detail Oriented and Organized
According to JobzMall, the average salary range for a Case Specialist in 6 Ashley Dr, Scarborough, ME 04074, USA is between $41,000 and $50,000. This is dependent on factors such as the employer, the individual's experience and qualifications, and the job market in the local area.
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Sun Life Financial, Inc. is a diversified financial services company. It provides savings, retirement and pension products, and life and health insurance to individuals and groups through its operations in Canada, the United States, the United Kingdom and Asia. The company operates its business through five segments: Sun Life Financial Canada, Sun Life Financial United States, MFS Investment Management, Inc., Sun Life Financial Asia and Corporate Support.

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