Service Associate - Houston, Texas

Do you have a passion for providing exceptional customer service and a desire to make a positive impact in the healthcare industry? If so, then we have an exciting opportunity for you! Stryker is seeking a highly motivated Service Associate to join our team in Houston, Texas. As a Service Associate, you will play a critical role in ensuring our customers receive the highest level of support for our innovative medical devices. We are looking for an individual with excellent communication skills, strong attention to detail, and the ability to work effectively in a fast-paced environment. If this sounds like you, we encourage you to apply and become a part of our dynamic team!

1. Provide exceptional customer service to all clients and patients in a timely and professional manner.
2. Act as a representative of Stryker and promote our brand values through effective communication and interactions with customers.
3. Assist with the maintenance and repair of medical devices, ensuring they are functioning properly and meeting industry standards.
4. Collaborate with team members and other departments to troubleshoot and resolve customer inquiries and issues.
5. Maintain accurate and detailed records of all service activities and ensure proper documentation is completed.
6. Continuously strive to improve customer satisfaction by proactively identifying and addressing customer needs and concerns.
7. Keep up-to-date with industry trends and product knowledge to provide knowledgeable and informed support to customers.
8. Adhere to all company policies, procedures, and safety standards to ensure a safe and efficient work environment.
9. Take ownership of customer inquiries and follow through until resolution is achieved.
10. Participate in training programs and continuous learning opportunities to enhance skills and knowledge.
11. Proactively identify areas for process improvement and make recommendations to management.
12. Maintain a positive and professional demeanor at all times, representing Stryker in a positive light.
13. Adhere to all regulatory and compliance requirements related to medical device servicing.
14. Show flexibility and adaptability in a fast-paced and constantly changing work environment.
15. Work collaboratively with team members to achieve department goals and objectives.
16. Attend and participate in team meetings and provide valuable input and feedback.
17. Assist with other tasks and responsibilities as assigned by management.

According to JobzMall, the average salary range for a Service Associate - Houston, Texas in Houston, TX, USA is between $27,000 and $45,000 per year. However, this can vary depending on factors such as the specific company, experience level, and education level of the individual. Additionally, location within Houston and the specific job duties may also impact salary. It is recommended to research specific companies and job listings to get a more accurate estimate of potential salary.

Stryker Corp. is engaged in providing medical technology products and services. It operates through the following segments: Orthopaedics, MedSurg and Neurotechnology and Spine. The Orthopaedics segment provides reconstructive and trauma implant systems. The Medsurg segment deals with surgical instruments and equipment, endoscopy, patient handling, and reprocessed medical devices. The Neurotechnology and Spine segment pertains to spinal implants and neurovascular products.