Sales Support Representative

Stryker is looking for an enthusiastic, customer-driven Sales Support Representative to join our team. We are looking for someone who is dedicated to providing exceptional customer service and is excited to support our sales team.The ideal candidate will have excellent communication skills, strong attention to detail, and a passion for customer service. They should also be comfortable working independently, and have a basic understanding of sales processes. Previous experience working in a sales support role, preferably in the medical device industry, is preferred.If you're looking for an opportunity to join a growing team and make an impact, we'd love to hear from you!

Responsibilities:

1. Develop and maintain a strong customer service orientation and commitment to customer satisfaction.
2. Respond to customer inquiries in a timely and professional manner.
3. Provide sales support to the sales team, including data entry, order management, and customer support.
4. Manage customer accounts, including maintaining accurate records and updating customer information.
5. Proactively identify opportunities to improve customer experience and customer satisfaction.
6. Assist with the development and implementation of sales strategies and tactics.
7. Monitor industry trends and provide feedback to the sales team on potential opportunities.
8. Follow up with customers to ensure satisfaction with products and services.
9. Develop and maintain strong relationships with customers.
10. Keep up to date with the latest products and services offered by Stryker.

According to JobzMall, the average salary range for a Sales Support Representative in Cleveland, OH, USA is between $37,041 and $50,000.

Stryker Corp. is engaged in providing medical technology products and services. It operates through the following segments: Orthopaedics, MedSurg and Neurotechnology and Spine. The Orthopaedics segment provides reconstructive and trauma implant systems. The Medsurg segment deals with surgical instruments and equipment, endoscopy, patient handling, and reprocessed medical devices. The Neurotechnology and Spine segment pertains to spinal implants and neurovascular products.