
OnSite Specialist - Silverdale, WA - 2nd shift
Are you looking for a new and exciting opportunity to utilize your technical skills in a dynamic healthcare environment? Look no further! Stryker, a global leader in medical technology, is seeking a talented and driven OnSite Specialist for our Silverdale, WA location on the 2nd shift. In this role, you will have the opportunity to work hands-on with state-of-the-art medical equipment, ensuring its proper functionality and providing exceptional customer service to our clients. Our ideal candidate is passionate about delivering high-quality patient care, possesses strong technical aptitude, and is a team player. If you meet these qualifications and are ready to take your career to the next level, we invite you to apply for this exciting opportunity at Stryker.
- Perform on-site troubleshooting and repairs of medical equipment to ensure proper functionality and prevent downtime for clients.
- Provide exceptional customer service by addressing and resolving any technical issues or concerns raised by clients in a timely and professional manner.
- Maintain accurate and timely records of all service and repair activities in accordance with company procedures.
- Collaborate with team members and other departments to ensure timely and efficient resolution of technical issues.
- Conduct thorough inspections and preventative maintenance procedures on all equipment to ensure compliance with safety and quality standards.
- Train and educate clients on proper usage and maintenance of equipment to optimize performance and minimize service calls.
- Stay updated on new product releases and industry trends to provide the most up-to-date technical support and recommendations to clients.
- Assist in inventory management and ordering of necessary parts and supplies to ensure smooth operations.
- Adhere to company policies and procedures, as well as all applicable regulatory requirements.
- Represent the company in a professional manner and maintain positive relationships with clients and colleagues.
- Continuously seek opportunities for process improvement and provide feedback to management.
- Attend training and development programs as required to enhance technical skills and knowledge.
- Participate in on-call rotation and respond to emergency service calls when needed.
- Follow all safety protocols and maintain a clean and organized work environment.
- Adhere to company values and promote a positive and inclusive work culture.
Education And Experience: A Minimum Of A High School Diploma Or Equivalent Is Required, And A Technical Or Vocational Degree Is Preferred. Previous Experience In A Medical Device Or Healthcare Setting Is Preferred.
Technical Skills: The Onsite Specialist Must Have A Strong Understanding Of Medical Device Technology And Be Proficient In Troubleshooting And Repairing Equipment. Experience With Stryker Products Is A Plus.
Communication Skills: Excellent Communication Skills Are Essential For This Position. The Onsite Specialist Must Be Able To Effectively Communicate With Customers, Team Members, And Other Stakeholders To Ensure Efficient And Effective Service Delivery.
Time Management: The Onsite Specialist Must Be Able To Manage Their Time Effectively, Juggling Multiple Tasks And Priorities In A Fast-Paced Environment. This Includes The Ability To Work Independently And Make Decisions In A Timely Manner.
Customer Service Orientation: The Onsite Specialist Must Have A Strong Customer Service Orientation And Be Committed To Providing The Highest Level Of Service To Clients. This Includes The Ability To Build Strong Relationships With Customers And Understand And Meet Their Needs.
Inventory Management
Communication
Time Management
Quality
Attention to detail
customer service
equipment maintenance
Teamwork
Computer skills
Training and Development
Problem-Solving
Technical Troubleshooting
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Problem Solving
Time management
creativity
Teamwork
Adaptability
According to JobzMall, the average salary range for a OnSite Specialist - Silverdale, WA - 2nd shift in Seattle, WA, USA is $35,000-50,000 per year. However, pay can vary depending on the specific company, experience level, and location.
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Stryker Corp. is engaged in providing medical technology products and services. It operates through the following segments: Orthopaedics, MedSurg and Neurotechnology and Spine. The Orthopaedics segment provides reconstructive and trauma implant systems. The Medsurg segment deals with surgical instruments and equipment, endoscopy, patient handling, and reprocessed medical devices. The Neurotechnology and Spine segment pertains to spinal implants and neurovascular products.

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