Stryker

OnSite Specialist

Stryker

Madison, WI, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you looking for a dynamic and challenging role in the healthcare industry? Look no further than Stryker! We are currently seeking an OnSite Specialist to join our team and make a difference in the lives of patients and healthcare professionals. As an OnSite Specialist, you will be responsible for providing technical support and training on Stryker products to our valued customers. This is a unique opportunity to use your technical skills and passion for healthcare to contribute to the success of a leading medical technology company. If you have a strong background in medical devices and a customer-centric mindset, we want to hear from you!

  1. Provide technical support and training to customers on Stryker products.
  2. Serve as a subject matter expert on Stryker products and their usage in various healthcare settings.
  3. Conduct product demonstrations and trainings for healthcare professionals and patients.
  4. Troubleshoot and resolve technical issues related to Stryker products.
  5. Collaborate with sales team to identify and address customer needs and concerns.
  6. Maintain a thorough understanding of competitive products and market trends.
  7. Provide timely and accurate documentation of customer interactions and product usage.
  8. Assist in the development of training materials and resources for customers.
  9. Participate in product development and improvement initiatives based on customer feedback and market trends.
  10. Represent Stryker at industry events and conferences.
  11. Build and maintain strong relationships with customers to promote customer satisfaction and retention.
  12. Stay updated on industry regulations and compliance standards related to Stryker products.
  13. Continuously strive to improve customer experience and satisfaction.
  14. Collaborate with cross-functional teams to ensure efficient and effective product support and delivery.
  15. Adhere to company policies and procedures, including safety and ethical standards.
Where is this job?
This job is located at Madison, WI, USA
Job Qualifications
  • Bachelor's Degree In A Relevant Field Such As Biomedical Engineering, Medical Technology, Or Healthcare Administration.

  • Minimum Of 2 Years Of Experience In A Clinical Or Technical Role Within The Medical Device Industry.

  • Strong Understanding Of Medical Terminology And Knowledge Of Stryker Products And Procedures.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build Relationships With Healthcare Professionals And Collaborate With Cross-Functional Teams.

  • Proven Ability To Troubleshoot And Solve Technical Issues, As Well As Provide Training And Support To Customers.

Required Skills
  • Troubleshooting

  • Data Analysis

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Technical Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a OnSite Specialist in Madison, WI, USA is $45,000 - $55,000 per year. However, this may vary depending on the specific job responsibilities, experience level, and company. Some OnSite Specialists may earn higher salaries, while others may earn lower salaries. It is important to research the specific company and their salary offerings before applying for a job as an OnSite Specialist in Madison, WI.

Additional Information
Stryker is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 16th, 2025
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Stryker

Stryker Corp. is engaged in providing medical technology products and services. It operates through the following segments: Orthopaedics, MedSurg and Neurotechnology and Spine. The Orthopaedics segment provides reconstructive and trauma implant systems. The Medsurg segment deals with surgical instruments and equipment, endoscopy, patient handling, and reprocessed medical devices. The Neurotechnology and Spine segment pertains to spinal implants and neurovascular products.

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