Are you looking for a dynamic and challenging career opportunity in the medical technology industry? Stryker is seeking a highly motivated and skilled individual to join our team as an OnSite Specialist. As a global leader in medical technology, Stryker is committed to providing innovative and life-changing products to improve patient outcomes. As an OnSite Specialist, you will play a crucial role in ensuring our products are installed, maintained, and supported at our customers' sites. If you have a passion for technology, strong communication and problem-solving skills, and a desire to make a positive impact in the healthcare industry, we want to hear from you! Join us at Stryker and be a part of a team that is dedicated to making healthcare better.
- Install and maintain Stryker medical technology products at customer sites.
- Troubleshoot and resolve technical issues with Stryker products.
- Collaborate with customers to understand their needs and provide appropriate solutions.
- Educate and train customers on the use and maintenance of Stryker products.
- Provide exceptional customer service and support to ensure customer satisfaction.
- Maintain accurate records of product installations and service calls.
- Collaborate with cross-functional teams to ensure timely and efficient delivery of services.
- Keep up-to-date with industry trends and advancements in medical technology.
- Adhere to all company policies, procedures, and safety standards.
- Represent Stryker in a professional and positive manner at all times.
- Participate in training and development programs to enhance technical skills and knowledge.
- Travel to various customer sites as needed.
- Collaborate with sales teams to identify opportunities for product upgrades or new product sales.
- Proactively identify and report potential product issues or customer concerns.
- Maintain a high level of integrity and confidentiality in all aspects of the job.
Strong Technical Knowledge And Experience: The Onsite Specialist Should Possess A Comprehensive Understanding Of Medical Devices And Equipment, As Well As The Ability To Troubleshoot And Resolve Technical Issues.
Excellent Communication And Interpersonal Skills: This Role Involves Working Closely With Healthcare Professionals And Stryker's Internal Teams, So The Onsite Specialist Must Have Strong Communication And Interpersonal Skills To Build Relationships And Effectively Convey Information.
Proven Track Record Of Delivering Exceptional Customer Service: Stryker Values Customer Satisfaction, And The Onsite Specialist Should Have A Track Record Of Providing Exceptional Customer Service And Support.
Ability To Work Independently And As Part Of A Team: The Onsite Specialist Must Be Able To Work Independently And Make Decisions Quickly, While Also Collaborating With A Team To Achieve Goals And Address Challenges.
Relevant Education And Experience: A Degree In A Related Field, Such As Biomedical Engineering Or Healthcare Management, And Experience Working In A Healthcare Setting Or With Medical Devices Are Preferred Qualifications For This Role.
Project Management
Communication
Time Management
customer service
Equipment installation
Teamwork
Training and Development
Problem-Solving
Adaptability
Attention to
Technical Troubleshooting
Resource allocation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a OnSite Specialist in Merrillville, IN, USA is $45,000 - $60,000 per year. This may vary depending on the specific company, experience level, and job responsibilities.
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Stryker Corp. is engaged in providing medical technology products and services. It operates through the following segments: Orthopaedics, MedSurg and Neurotechnology and Spine. The Orthopaedics segment provides reconstructive and trauma implant systems. The Medsurg segment deals with surgical instruments and equipment, endoscopy, patient handling, and reprocessed medical devices. The Neurotechnology and Spine segment pertains to spinal implants and neurovascular products.
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