OnSite Specialist

Welcome to Stryker, a global leader in medical technology and innovation. We are currently seeking a highly motivated and skilled OnSite Specialist to join our dynamic team. As an OnSite Specialist, you will have the opportunity to use your technical expertise and customer service skills to support our customers and ensure the highest level of patient care. If you strive for excellence and have a passion for making a positive impact in the healthcare industry, we want you on our team. The ideal candidate should have a Bachelor's degree in a related field and a minimum of 2 years of experience in medical device support or sales. We are looking for someone who is adaptable, detail-oriented, and able to thrive in a fast-paced environment. Strong communication and problem-solving skills are essential for this role. If you are ready to take on new challenges and be a part of a company that is dedicated to improving patient outcomes, apply now for the OnSite Specialist position at Stryker.

1. Provide technical support for Stryker medical devices to customers in a timely and professional manner.
2. Build and maintain strong relationships with customers, ensuring a high level of customer satisfaction.
3. Troubleshoot and resolve technical issues related to Stryker products, both remotely and on-site.
4. Conduct product demonstrations and train customers on the proper use and maintenance of Stryker devices.
5. Collaborate with sales team to identify and pursue new business opportunities.
6. Stay up-to-date on industry trends, product updates, and competitor offerings.
7. Ensure compliance with all company policies and procedures, as well as relevant healthcare regulations.
8. Maintain accurate records of customer interactions, technical issues, and product feedback.
9. Assist in the development and implementation of new processes and procedures to improve efficiency and customer satisfaction.
10. Participate in training and development programs to continuously improve technical knowledge and customer service skills.
11. Travel to customer sites as needed to provide on-site support and training.
12. Work closely with cross-functional teams, including sales, marketing, and engineering, to provide comprehensive support to customers.
13. Act as a brand ambassador for Stryker, promoting our products and values in the healthcare industry.
14. Demonstrate adaptability and flexibility in a fast-paced, ever-changing work environment.
15. Represent Stryker in a professional and ethical manner at all times.

According to JobzMall, the average salary range for a OnSite Specialist in Peoria, IL, USA is $40,000 to $60,000 per year. This can vary depending on factors such as the specific industry, company, experience level, and skills of the individual.

Stryker Corp. is engaged in providing medical technology products and services. It operates through the following segments: Orthopaedics, MedSurg and Neurotechnology and Spine. The Orthopaedics segment provides reconstructive and trauma implant systems. The Medsurg segment deals with surgical instruments and equipment, endoscopy, patient handling, and reprocessed medical devices. The Neurotechnology and Spine segment pertains to spinal implants and neurovascular products.