Welcome to Stryker, a leading medical technology company dedicated to improving lives through innovative surgical solutions. We are currently seeking an Onsite Specialist to join our team and play a vital role in ensuring the success of our products in hospitals and surgical settings. If you are a driven, customer-focused individual with a passion for making a difference in the healthcare industry, we want to hear from you! In this role, you will have the opportunity to utilize your expertise and build strong relationships while helping to change the lives of patients. As an Onsite Specialist, you will be responsible for providing technical support, training, and education to our customers, ensuring their satisfaction and success with our products. To excel in this position, you must have a strong background in healthcare, excellent communication skills, and the ability to work independently. If this sounds like the perfect fit for you, apply now and join our dynamic team at Stryker!
- Provide technical support and troubleshooting assistance to customers using our surgical solutions.
- Conduct product trainings and demonstrations for healthcare professionals in hospitals and surgical settings.
- Build and maintain strong relationships with customers to ensure their satisfaction and success with our products.
- Collaborate with sales teams to identify and address customer needs and concerns.
- Serve as a subject matter expert on our products, staying up-to-date on industry trends and advancements.
- Work independently to manage and prioritize tasks, including scheduling and coordinating on-site visits with customers.
- Communicate effectively with customers, colleagues, and management to provide updates, gather feedback, and address any issues or concerns.
- Maintain accurate records of customer interactions, product usage, and training sessions.
- Participate in product development and improvement initiatives by providing valuable insights and feedback from customer interactions.
- Adhere to company policies, procedures, and regulations to ensure compliance and maintain a high level of professionalism.
Bachelor's Degree In Engineering, Computer Science, Or A Related Field.
At Least 2 Years Of Experience In A Technical Support Or Customer Service Role.
Strong Problem-Solving And Troubleshooting Skills.
Experience With Medical Device Technology And Equipment Preferred.
Excellent Communication And Interpersonal Skills To Effectively Interact With Customers And Team Members.
Troubleshooting
Communication
Time Management
Product knowledge
Attention to detail
Organizational Skills
customer service
Teamwork
Problem-Solving
Adaptability
Technical Expertise
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Onsite Specialist in Jackson, MS, USA is $37,000 to $60,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities. Additionally, different companies may offer different salary ranges for this position. It is best to research specific job listings and negotiate with potential employers for the best salary for your skills and experience.
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Stryker Corp. is engaged in providing medical technology products and services. It operates through the following segments: Orthopaedics, MedSurg and Neurotechnology and Spine. The Orthopaedics segment provides reconstructive and trauma implant systems. The Medsurg segment deals with surgical instruments and equipment, endoscopy, patient handling, and reprocessed medical devices. The Neurotechnology and Spine segment pertains to spinal implants and neurovascular products.

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