Field Service Regional Manager - Northeast Region

Welcome to Stryker, a leading medical technology company dedicated to improving patient outcomes through innovative products and services. We are seeking a highly motivated and experienced Field Service Regional Manager to join our team and lead our Northeast Region. As the Field Service Regional Manager, you will play a crucial role in ensuring the success of our service operations in the Northeast, managing a team of field service technicians and driving customer satisfaction. If you are a results-driven leader with a passion for delivering exceptional service and have a background in medical technology or a related field, we encourage you to apply for this exciting opportunity and become a part of our dynamic and growing team.

1. Oversee and manage all aspects of the Field Service operations in the Northeast region.
2. Lead a team of field service technicians, providing guidance, support, and training as needed.
3. Develop and implement strategies to improve service efficiency and increase customer satisfaction.
4. Collaborate with other departments, such as Sales and Product Development, to ensure effective communication and coordination.
5. Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions.
6. Ensure compliance with company policies and procedures, as well as industry regulations.
7. Develop and manage budgets for the Northeast region.
8. Identify and cultivate relationships with key customers to drive business growth.
9. Stay up-to-date with industry developments and trends to inform decision-making.
10. Participate in the recruitment and selection of field service staff.
11. Develop and maintain positive relationships with vendors and suppliers.
12. Foster a positive and inclusive work environment for the field service team.
13. Conduct performance evaluations and provide feedback to team members.
14. Create and deliver presentations and reports to senior management on the performance of the Northeast region.
15. Act as a subject matter expert and provide support to the sales team as needed.

According to JobzMall, the average salary range for a Field Service Regional Manager - Northeast Region in Massachusetts, USA is $90,000 to $120,000 per year. This may vary depending on the specific company, years of experience, and other factors such as bonuses and benefits.

Stryker Corp. is engaged in providing medical technology products and services. It operates through the following segments: Orthopaedics, MedSurg and Neurotechnology and Spine. The Orthopaedics segment provides reconstructive and trauma implant systems. The Medsurg segment deals with surgical instruments and equipment, endoscopy, patient handling, and reprocessed medical devices. The Neurotechnology and Spine segment pertains to spinal implants and neurovascular products.