At Stryker, we are looking for a Chargeback Analyst who is highly motivated and eager to help us exceed our customers’ expectations. The ideal candidate must have excellent problem-solving skills, be able to work independently and as part of a team, and possess excellent organizational and communication skills.The Chargeback Analyst will be responsible for reviewing customer accounts, identifying and resolving discrepancies, and providing accurate and timely analysis of chargebacks and credits. The successful candidate must have a strong knowledge of finance, accounts receivable, and accounts payable. They must also have a solid understanding of the principles and practices of chargeback and credit processes. The ideal candidate will have a Bachelor’s degree in Accounting or Finance and at least three years of related experience.We are seeking an individual with a passion for accuracy, attention to detail, and the ability to work well under pressure. If you are a self-starter who thrives in a fast-paced environment, then this is the job for you!
Responsibilities:
- Review customer accounts and identify discrepancies.
- Resolve discrepancies in customer accounts.
- Analyze chargebacks and credits accurately and in a timely manner.
- Maintain a strong knowledge of finance, accounts receivable, and accounts payable.
- Understand the principles and practices of chargeback and credit processes.
- Demonstrate a passion for accuracy, attention to detail, and the ability to work well under pressure.
- Collaborate with teammates and other departments to ensure customer satisfaction.
- Follow all company policies and procedures related to chargebacks and credits.
- Provide clear and concise reporting on chargeback and credit activity.
- Proactively identify areas of improvement and make recommendations to increase efficiency.
Excellent Analytical Skills
Strong Communication Skills
Proficient In Microsoft Excel
Strong Problem Solving And Detail-Oriented Mindset
Knowledge Of Payment Processing And Merchant Services
Ability To Prioritize And Multitask
Knowledge Of Dispute Resolution Regulations
Experience With Chargeback And Fraud Prevention Systems
Documentation
Data Analysis
Communication
Problem Solving
Negotiation
Auditing
customer service
Reporting
Compliance
Fraud
Reconciliation
Risk
Investigations
Escalation
Disputes
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Chargeback Analyst in Houston, TX, USA is $45,000 to $65,000 per year.
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Stryker Corp. is engaged in providing medical technology products and services. It operates through the following segments: Orthopaedics, MedSurg and Neurotechnology and Spine. The Orthopaedics segment provides reconstructive and trauma implant systems. The Medsurg segment deals with surgical instruments and equipment, endoscopy, patient handling, and reprocessed medical devices. The Neurotechnology and Spine segment pertains to spinal implants and neurovascular products.

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