
Associate Mako Product Specialist
"Are you passionate about the healthcare industry and eager to make a difference in patient outcomes? Look no further than Stryker, a leading medical technology company dedicated to improving lives. We are seeking a driven and knowledgeable Associate Mako Product Specialist to join our dynamic team. In this role, you will work closely with surgeons and hospital staff to provide technical support and training on our innovative Mako robotic system. The ideal candidate will have a strong background in orthopedics, exceptional communication skills, and a passion for delivering exceptional customer service. Join us in our mission to enhance surgical precision and revolutionize the field of orthopedics."
- Provide technical support and training to surgeons and hospital staff on the Mako robotic system.
- Collaborate with the sales team to identify potential customers and assist in product demonstrations.
- Establish and maintain strong relationships with key stakeholders, including surgeons, hospital staff, and other healthcare professionals.
- Stay up-to-date on industry trends and advancements in orthopedic technology to continuously improve product knowledge and training techniques.
- Conduct workshops and seminars to educate customers on the benefits and capabilities of the Mako system.
- Address and resolve any technical issues or concerns raised by customers in a timely and effective manner.
- Collaborate with cross-functional teams, including marketing and product development, to gather customer feedback and provide insights for product improvement.
- Attend conferences and tradeshows to promote the Mako system and network with potential customers.
- Provide exceptional customer service to ensure customer satisfaction and loyalty.
- Adhere to all company policies and procedures, including compliance with regulatory standards and guidelines.
Bachelor's Degree In A Relevant Field Such As Biomedical Engineering, Mechanical Engineering, Or Healthcare Administration.
Previous Experience In Medical Device Sales Or Support, Preferably In The Orthopedic Or Surgical Field.
Strong Understanding Of Anatomy And Orthopedic Surgical Procedures.
Excellent Communication And Interpersonal Skills, With The Ability To Effectively Present And Train Healthcare Professionals On Product Usage.
Willingness To Travel Extensively And Work In A Fast-Paced, Dynamic Environment.
Training
Data Analysis
Communication
Time Management
Product knowledge
customer service
Sales Support
Teamwork
Problem-Solving
Clinical support
Technical Expertise
Product Demonstrations
Communication
Conflict Resolution
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Associate Mako Product Specialist in Cleveland, OH, USA is $50,000 - $70,000 per year. However, this can vary depending on factors such as the specific company, years of experience, and additional skills and certifications.
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Stryker Corp. is engaged in providing medical technology products and services. It operates through the following segments: Orthopaedics, MedSurg and Neurotechnology and Spine. The Orthopaedics segment provides reconstructive and trauma implant systems. The Medsurg segment deals with surgical instruments and equipment, endoscopy, patient handling, and reprocessed medical devices. The Neurotechnology and Spine segment pertains to spinal implants and neurovascular products.

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