Stryker

Associate Mako Product Specialist

Stryker

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

"Are you passionate about making a positive impact in the medical industry? Do you thrive in a fast-paced and dynamic work environment? We are looking for a highly motivated and dedicated individual to join our team as an Associate Mako Product Specialist at Stryker. In this role, you will have the opportunity to work with cutting-edge robotic technology, providing support and education to healthcare professionals and patients. To excel in this position, you should have a strong understanding of orthopedic surgery and possess excellent communication and organizational skills. If you are ready to take on a challenging and rewarding role, we encourage you to apply and become a part of our innovative and driven team."

  1. Provide education and training: The Associate Mako Product Specialist will be responsible for providing education and training to healthcare professionals on the use of our cutting-edge robotic technology in orthopedic surgery.
  2. Support healthcare professionals: The individual in this role will be expected to offer support to healthcare professionals, including troubleshooting and problem-solving, to ensure successful use of the technology.
  3. Educate patients: The Associate Mako Product Specialist will also be responsible for educating patients on the benefits and use of the technology, as well as addressing any concerns or questions they may have.
  4. Stay updated on industry trends: It will be the responsibility of the individual in this role to stay updated on industry trends and advancements in orthopedic surgery, in order to provide the most current and relevant information to healthcare professionals and patients.
  5. Collaborate with team members: This position will require collaboration with other team members, including sales representatives and product managers, to ensure a cohesive approach to product education and support.
  6. Conduct product demonstrations: The Associate Mako Product Specialist will be responsible for conducting product demonstrations to showcase the capabilities and benefits of the technology to healthcare professionals and potential customers.
  7. Organize and manage product inventory: It will be the responsibility of the individual in this role to organize and manage product inventory, ensuring that all necessary equipment and supplies are readily available for product demonstrations and trainings.
  8. Maintain customer relationships: The individual in this role will be expected to maintain strong relationships with healthcare professionals and customers, providing ongoing support and addressing any concerns or questions that may arise.
  9. Represent the company: As an Associate Mako Product Specialist, you will be representing Stryker and our innovative technology to healthcare professionals and potential customers, and should uphold our values and mission at all times.
  10. Continuously improve processes: This position will require the individual to continuously assess and improve processes related to product education and support, in order to enhance the overall customer experience and drive business growth.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Bachelor's Degree In A Relevant Field Such As Biomedical Engineering Or A Related Science.

  • Minimum Of 1-2 Years Of Experience In A Technical Or Clinical Support Role, Preferably In The Medical Device Industry.

  • Strong Understanding Of Orthopedic Surgical Procedures And Medical Terminology.

  • Excellent Communication And Presentation Skills To Effectively Train And Educate Surgeons And Hospital Staff On Mako Products.

  • Ability To Travel Extensively And Work Flexible Hours To Support Surgical Cases And Attend Training Events.

Required Skills
  • Data Analysis

  • Market Research

  • Technical Support

  • Product knowledge

  • Attention to detail

  • Presentation skills

  • customer service

  • Sales Support

  • Teamwork

  • Problem-Solving

  • Time

  • Product Training

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate Mako Product Specialist in Chicago, IL, USA is $56,000 - $80,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry the individual is working in.

Additional Information
Stryker is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 16th, 2024
Apply BeforeApril 11th, 2026
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About Stryker

Stryker Corp. is engaged in providing medical technology products and services. It operates through the following segments: Orthopaedics, MedSurg and Neurotechnology and Spine. The Orthopaedics segment provides reconstructive and trauma implant systems. The Medsurg segment deals with surgical instruments and equipment, endoscopy, patient handling, and reprocessed medical devices. The Neurotechnology and Spine segment pertains to spinal implants and neurovascular products.

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