Associate Field Service Technician

Are you looking for a hands-on, technical career that allows you to make a positive impact on people's lives? Look no further than Stryker's Associate Field Service Technician position. As an Associate Field Service Technician, you will have the opportunity to work with cutting-edge medical equipment and support healthcare professionals in providing the best patient care possible. We are seeking self-motivated individuals with a passion for problem-solving and a strong foundation in electronics and mechanical systems. Join our dynamic team and become a part of our mission to make healthcare better.

1. Perform onsite installation, maintenance, and repair of medical equipment at various healthcare facilities.
2. Troubleshoot technical issues and provide timely and effective solutions to minimize equipment downtime.
3. Conduct regular preventative maintenance and calibration of equipment to ensure optimal performance.
4. Collaborate with other technicians and healthcare professionals to identify and address equipment-related concerns.
5. Keep detailed records of all service visits, including equipment status, repairs made, and parts used.
6. Maintain a thorough understanding of all equipment models and stay updated on new product developments and upgrades.
7. Adhere to all safety protocols and regulations while working in various healthcare settings.
8. Provide excellent customer service by communicating effectively with clients and addressing any questions or concerns they may have.
9. Participate in training and certification programs to enhance technical skills and stay updated on industry standards.
10. Represent the company in a professional and positive manner at all times, maintaining a strong reputation for quality service.
11. Collaborate with the sales team to identify potential upgrades or replacements for equipment, and provide technical support during the sales process.
12. Travel to various locations, sometimes on short notice, to provide emergency repairs and support.
13. Maintain an organized inventory of spare parts and equipment to ensure timely and efficient repairs.
14. Continuously seek opportunities to improve processes and procedures to enhance efficiency and customer satisfaction.
15. Adhere to company policies and procedures, including completing required documentation and reporting on time.

According to JobzMall, the average salary range for a Associate Field Service Technician in Minneapolis, MN, USA is between $37,000 and $55,000 per year. This range can vary depending on factors such as years of experience, specific job duties, and the company or industry the technician is working in. Some technicians may make more or less than this range depending on their individual circumstances.

Stryker Corp. is engaged in providing medical technology products and services. It operates through the following segments: Orthopaedics, MedSurg and Neurotechnology and Spine. The Orthopaedics segment provides reconstructive and trauma implant systems. The Medsurg segment deals with surgical instruments and equipment, endoscopy, patient handling, and reprocessed medical devices. The Neurotechnology and Spine segment pertains to spinal implants and neurovascular products.