
Associate Field Service Technician
Are you looking for a career that combines technical expertise with customer service? Do you have a passion for problem-solving and a strong mechanical aptitude? Look no further, because Stryker is seeking a highly motivated Associate Field Service Technician to join our team.As an Associate Field Service Technician at Stryker, you will be responsible for providing technical support and maintenance for our medical equipment in hospitals and healthcare facilities. This is a hands-on role where you will have the opportunity to work with cutting-edge technology and make a positive impact on patient care.To be successful in this role, you must have a high school diploma or equivalent, as well as a strong understanding of mechanical and electrical systems. Additionally, excellent communication skills and the ability to work independently are essential. If you are a problem-solver who thrives in a fast-paced, customer-focused environment, we want to hear from you! Join our team at Stryker and be a part of making healthcare better.
- Provide technical support and maintenance for medical equipment in hospitals and healthcare facilities.
- Troubleshoot and diagnose equipment issues, utilizing strong mechanical and electrical knowledge.
- Conduct regular equipment inspections and preventative maintenance to ensure optimal functionality and safety.
- Utilize problem-solving skills to identify and resolve complex technical issues.
- Effectively communicate with customers to provide excellent customer service and ensure their satisfaction.
- Collaborate with team members and other departments to ensure efficient and effective operations.
- Stay up-to-date on industry trends and product knowledge to provide the best support and service to customers.
- Adhere to all company policies and procedures, as well as industry regulations and standards.
- Maintain accurate and organized records of equipment maintenance and repairs.
- Continuously seek opportunities to improve processes and procedures for better customer service and operational efficiency.
- Work independently and manage time effectively to meet service deadlines.
- Participate in training and development programs to enhance technical and customer service skills.
- Travel to customer sites as needed to provide on-site support and service.
- Represent Stryker in a professional and positive manner at all times.
- Adhere to all safety protocols and guidelines to ensure a safe work environment.
High School Diploma Or Equivalent: A Minimum Education Requirement For An Associate Field Service Technician At Stryker Is A High School Diploma Or Equivalent. This Demonstrates Basic Level Of Education And Knowledge That Is Necessary For The Role.
Relevant Technical Certifications: Stryker Requires Its Associate Field Service Technicians To Possess Relevant Technical Certifications, Such As A Certification In Electronics Or Medical Equipment Repair. These Certifications Indicate That The Candidate Has Specialized Knowledge And Skills In The Field And Can Handle Complex Technical Tasks.
Previous Experience In A Technical Support Or Field Service Role: Stryker Looks For Candidates With Prior Experience In A Technical Support Or Field Service Role. This Experience Indicates That The Candidate Has Hands-On Experience Working With Equipment And Can Troubleshoot Technical Issues Efficiently.
Strong Communication And Customer Service Skills: As An Associate Field Service Technician, The Candidate Will Be Working Directly With Customers And Providing Them With Technical Support. Therefore, Strong Communication And Customer Service Skills Are Essential For Success In This Role.
Ability To Work Independently And In A Team: Stryker Values Individuals Who Can Work Independently And Take Initiative, As Well As Collaborate Effectively In A Team Environment. This Is Important For An Associate Field Service Technician, Who May Be Required To Work On-Site With Customers Or As Part Of A Team On Larger Projects.
Communication Skills
Inventory Management
Troubleshooting
Time Management
Technical Support
Problem Solving
customer service
equipment maintenance
Teamwork
Safety Procedures
Field Repair
Communication
Conflict Resolution
Customer Service
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Associate Field Service Technician in Chicago, IL, USA is $41,000 - $65,000 per year. This is based on data from various sources such as job postings, company websites, and salary survey websites. Factors that can affect the salary range include the candidate's level of experience, the company's size and industry, and the specific responsibilities and duties of the position.
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Stryker Corp. is engaged in providing medical technology products and services. It operates through the following segments: Orthopaedics, MedSurg and Neurotechnology and Spine. The Orthopaedics segment provides reconstructive and trauma implant systems. The Medsurg segment deals with surgical instruments and equipment, endoscopy, patient handling, and reprocessed medical devices. The Neurotechnology and Spine segment pertains to spinal implants and neurovascular products.

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