
Customer Service Representative
Are you looking for a job that will allow you to help people and make a meaningful impact? Stater Bros. is looking for an experienced Customer Service Representative who will be the face of our company, assisting customers both in-store and over the phone.At Stater Bros., we pride ourselves on providing excellent customer service and creating a positive customer experience. As a Customer Service Representative, you will be responsible for helping customers with their inquiries, helping them find items, and completing transactions. We are looking for someone who is a natural problem-solver, has excellent communication and interpersonal skills, and a genuine passion for helping others.We are looking for someone who has at least two years of customer service experience and a high school diploma or equivalent. You must also be able to multi-task in a fast-paced environment, have a friendly and outgoing personality, and be able to work both independently and as part of a team. If this sounds like the job for you, we’d love to hear from you!
Responsibilities: • Provide excellent customer service to customers both in-store and over the phone. • Help customers with their inquiries and requests. • Help customers find items. • Complete transactions. • Demonstrate a natural problem-solving ability. • Possess excellent communication and interpersonal skills. • Have a genuine passion for helping others. • Multi-task in a fast-paced environment. • Possess a friendly and outgoing personality. • Work independently and as part of a team.
Ability To Work In A Fast-Paced Environment
Computer Literacy
Good Communication Skills
Ability To Multi-Task
Knowledge Of Customer Service Principles And Practices
Ability To Work Independently
Excellent Problem-Solving Abilities
Ability To Handle Customer Complaints And Queries
Multitasking
Documenting
Listening
Empathy
Assisting
Patience
Problem-Solving
Upselling
Advising
Greeting
Resolving
Interacting
De-Escalating
Explaining
Calming
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
self-motivation
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Service Representative in Hemet, CA, USA is between $30,000 and $41,000 per year. This range can vary depending on the employer, the experience of the individual, and other factors.
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Stater Bros. Markets is a privately held supermarket chain, based in San Bernardino, California, consisting of 171 stores located throughout Southern California.

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