Income Maintenance Caseworker

Are you a compassionate, organized individual with a passion for helping others? Do you have experience in social services and a strong understanding of government assistance programs? The State of Pennsylvania is seeking a dedicated Income Maintenance Caseworker to join our team and make a positive impact on the lives of our citizens. In this role, you will be responsible for determining eligibility and administering benefits to individuals and families in need. If you are ready to use your skills and knowledge to make a difference in your community, we encourage you to apply for this rewarding position.

1. Conduct initial interviews with individuals and families seeking government assistance, gathering information and documentation to determine eligibility for programs such as SNAP, Medicaid, and TANF.
2. Analyze financial information, including income, assets, and expenses, to determine eligibility for assistance and calculate benefit amounts.
3. Maintain accurate and up-to-date case files for each client, documenting all relevant information and ensuring confidentiality and security of sensitive data.
4. Provide information and guidance to clients on available programs and services, as well as their rights and responsibilities as program participants.
5. Collaborate with other agencies and organizations, such as healthcare providers and community-based organizations, to ensure clients receive the necessary support and resources.
6. Monitor and review case progress, conducting periodic reassessments as required by program regulations and making necessary adjustments to benefits.
7. Respond to client inquiries and complaints in a timely and professional manner, providing excellent customer service and resolving issues as needed.
8. Stay informed of changes and updates to government assistance programs and policies, attending trainings and workshops as necessary to maintain knowledge and expertise.
9. Follow all state and federal regulations, guidelines, and procedures in the determination and administration of benefits.
10. Work as part of a team to achieve departmental goals and objectives, participating in meetings and trainings, and providing support and assistance to colleagues as needed.

According to JobzMall, the average salary range for a Income Maintenance Caseworker in Harrisburg, PA, USA is $31,000 - $44,000 per year. However, salaries can vary depending on the specific job duties, experience, and education level of the individual. Some caseworkers may also receive additional benefits such as health insurance and retirement plans.

Pennsylvania, a northeastern U.S. state and one of the 13 original colonies, has a diverse terrain, which includes wide stretches of farmland, national forests and mountains. Philadelphia, the Keystone State’s largest city, displays its rich history in Independence Hall (where the Declaration of Independence and Constitution were signed) and the Liberty Bell, an enduring symbol of American freedom.