State of New York

Motor Vehicle Representative

State of New York

Albany, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the State of New York, where we are committed to providing exceptional services to our citizens. We are currently seeking a highly motivated and customer-oriented individual to join our team as a Motor Vehicle Representative. As a representative, you will play a crucial role in assisting our residents with their motor vehicle needs and ensuring compliance with state laws and regulations. We are looking for individuals who are passionate about serving the community and have a strong understanding of motor vehicle laws and procedures. If you are dedicated, detail-oriented, and possess excellent communication skills, we encourage you to apply for this exciting opportunity.

  1. Greet and welcome residents to the State of New York with a friendly and professional attitude.
  2. Assist residents with their motor vehicle needs, including but not limited to registering vehicles, issuing licenses, and answering questions about state laws and regulations.
  3. Ensure compliance with state laws and regulations by accurately following procedures and verifying necessary documentation.
  4. Maintain a thorough understanding of motor vehicle laws, procedures, and updates to effectively assist residents.
  5. Provide exceptional customer service by actively listening to residents' concerns and addressing them in a timely and professional manner.
  6. Maintain accurate and organized records of all motor vehicle transactions and adhere to confidentiality policies.
  7. Collaborate with other team members to ensure efficient and effective operations.
  8. Communicate effectively with residents, colleagues, and other government agencies.
  9. Stay updated on changes in motor vehicle laws and regulations and attend training as required.
  10. Display a positive and professional attitude towards all residents and colleagues.
  11. Handle difficult or complex situations with patience, empathy, and sound judgement.
  12. Assist in implementing new procedures and processes to improve the overall customer experience.
  13. Conduct transactions in an accurate and timely manner while adhering to state policies and procedures.
  14. Handle cash and credit card transactions accurately and ensure proper documentation is maintained.
  15. Adhere to all safety protocols and guidelines to ensure a safe working environment.
  16. Maintain a clean and organized work area.
  17. Perform other duties as assigned by supervisors.
Where is this job?
This job is located at Albany, NY, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Bachelor's Degree In Business Administration, Marketing, Or A Related Field

  • Minimum Of 2 Years Of Experience In Automotive Sales Or Customer Service

  • Knowledge Of State Laws And Regulations Related To Vehicle Sales And Registration

  • Ability To Multitask And Work In A Fast-Paced Environment

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Teamwork

  • Organization

  • Problem-Solving

  • Knowledge Of Dmv Processes

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Motor Vehicle Representative in Albany, NY, USA is $32,000 to $50,000 per year. This salary range can vary depending on factors such as experience, education, and specific job responsibilities.

Additional Information
State of New York is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 19th, 2024
Apply BeforeMay 22nd, 2025
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About State of New York

New York is a state in the northeastern U.S., known for New York City and towering Niagara Falls. NYC’s island of Manhattan is home to the Empire State Building, Times Square and Central Park. The Brooklyn Bridge connects Manhattan with the borough of Brooklyn. The iconic Statue of Liberty stands in New York Harbor. To the east, Long Island has beaches, the Montauk Lighthouse, the ritzy Hamptons and Fire Island.

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